Goal-oriented professional with a strong commitment to quality and excellence. Proven ability to drive results and contribute positively to team objectives. Consistently meets and exceeds performance standards through dedication and hard work.
Overview
17
17
years of professional experience
1
1
Certification
Work History
CNC Machine Operator
MATRIX AEROSPACE
02.2019 - Current
Work with computer numerically controlled cnc machines
Ability to read and interpret mechanical documents and drawings
Understand specifications of the task at hand and the desired result by reading blueprints, mechanical drawings etc
Lead Machine Operator
JELD-WEN
06.2015 - 01.2019
Work with computer-controlled equipment
Make sure machines are set up properly, working well, and producing quality product
Responsible for performing various tasks to set up, operate, monitor, troubleshoot and perform preventive maintenance on assigned machines
Adjusts machine settings to complete tasks accurately, according to specifications and in a timely fashion
Manager Assistant
Huberts
01.2013 - 05.2015
Interpreted company policies to workers and enforced safety regulations
Analyzed and resolved work problems and assisted workers in solving work problems
Successfully managed a 7-person team in running a retail operation
Conferred with other supervisors to coordinate activities of individual departments
Responsible for opening/closing of the store, bank deposits, paperwork, and unloading of truck
Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers
Housekeeper
Mt. Ascutney Hospital
01.2012 - 01.2013
Wipe down and disinfect surfaces, appliances, and high-touch areas
Clean and sanitize bathrooms (toilets, mirrors, showers)
Empty trash and recycling, replacing liners
Vacuum, sweep, dust, and mop floors
Keep housekeeping carts stocked and clean
Shift Leader
Dunkin'
01.2011 - 01.2012
Oversee staff, assign duties, monitor performance, and ensure tasks are completed efficiently
Handle customer complaints, requests, and ensure high service standards
Manage opening/closing procedures, cash handling, inventory checks, and maintain a clean environment
Train new staff, provide coaching, and offer feedback to team members
Address employee issues, workplace disputes, and unexpected situations
Ensure adherence to company policies, health, and safety regulations
Communicate shift performance and issues to management
CSM Customer Service Manager
Walmart
01.2009 - 01.2011
Recruit, train, schedule, motivate, and provide guidance to cashiers on POS systems, policies, and customer service
Open/close registers, balance tills, prepare bank deposits, ensure accuracy in all financial transactions, and handle cash security
Address escalated customer complaints, resolve price checks, and ensure a welcoming environment
Monitor checkout areas, maintain organized workstations, and ensure compliance with company procedures
Track and report on daily sales, cash totals, and cashier performance
Director of People & Corporate Communications, Legal Representative at EOS Matrix SA / EOS Matrix Greece SA / Southrock Asset Management SADirector of People & Corporate Communications, Legal Representative at EOS Matrix SA / EOS Matrix Greece SA / Southrock Asset Management SA
Snr. Administrative Officer at Matrix Gas (Ghana) Limited - subsidiary of Matrix Energy LimitedSnr. Administrative Officer at Matrix Gas (Ghana) Limited - subsidiary of Matrix Energy Limited