Chyna Buksha
Portsmouth,VA
Overview
6
6
years of professional experience
Work History
Warehouse Worker
Amazon
10.2023 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
Daycare Teacher
Chosen Children Daycare And Learning Center
07.2023 - 10.2023
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
Cashier
Players Vape
06.2021 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Customer Service Representative
Cannon
11.2020 - 06.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Personal Care Aide
Care Advantage
03.2020 - 05.2021
- Assisted clients with daily living activities for increased comfort and quality of life.
- Maintained a safe and clean environment for clients, reducing health risks and promoting overall wellbeing.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Implemented individualized care plans, ensuring each client received the appropriate level of support.
- Monitored vital signs regularly, keeping accurate records and reporting any concerns to healthcare providers promptly.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Customer Service Representative
Life Protect 24/7
09.2019 - 11.2020
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Educated customers about billing, payment processing and support policies and procedures.
- Delivered prompt service to prioritize customer needs.
Crew Member
McDonald's
06.2018 - 06.2019
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Education
High School Diploma -
Western Branch High School
Chesapeake, VA06.2017
Skills
- Self-Motivated and Disciplined
- Microsoft Excel
- Complaint resolution
- Cleaning and Organizing
- Loading and unloading
- Active Listening
- Data Entry
- Customer Relations
- Money handling abilities
- Conflict Resolution
Timeline
Warehouse Worker
Amazon
10.2023 - Current
Daycare Teacher
Chosen Children Daycare And Learning Center
07.2023 - 10.2023
Cashier
Players Vape
06.2021 - 11.2021
Customer Service Representative
Cannon
11.2020 - 06.2021
Personal Care Aide
Care Advantage
03.2020 - 05.2021
Customer Service Representative
Life Protect 24/7
09.2019 - 11.2020
Crew Member
McDonald's
06.2018 - 06.2019
High School Diploma -
Western Branch High School