Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chyna King-Robinson

Hillside,NJ

Summary

Dependable team player who is a committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Associate experienced in employee training. Excellent time management and planning skills with proficiency in operation of standard warehouse equipment. Hardworking Associate works in fast-paced, physically-demanding jobs while standing and moving for long hours. Diligent with strong commitment to team and business success. Experience working in busy environments. Unafraid of hard work, hot or cold conditions. Responsible with great quality control and order review skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

FC Associate

Amazon
10.2020 - Current
  • Trained and mentored new associates on receiving, picking and packing functions and reported progress to supervisor.
  • Trained new employees on support processes, procedures and knowledge base.
  • Mentored junior team members and managed employee relationships.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Liaised cross-functionally to connect subject matter experts to solve problems.
  • Maintained records and charts to track and report progress of process improvements.
  • Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
  • Made decisions and resolved issues using critical thinking and analytical skills.
  • Defined and determined cause of problem to identify, prioritize and select alternatives.
  • Filled orders according to defined standards using standard picking system.

Sales Associate

Guess Retail Inc
07.2019 - 04.2021
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assessed customer needs to provide assistance and information on product features.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Sold various products by explaining unique features and educating customers on proper application or usage.

Cashier

Panera Bread
11.2017 - 12.2018
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Helped with purchases and signed customers up for rewards program.

Cashier

Cook Out
06.2015 - 09.2015
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Discounted purchases by scanning and redeeming coupons.
  • Used suggestive selling techniques to promote add-on sales.

Education

R.N. License - Nursing

JFK Muhlenberg Dorothy Synder Schools
2025

Associate of Science - Nursing

Union County College
Cranford, NJ
01-2025

High School Diploma -

Hillside High
06.2018

Skills

  • Customer Service
  • Excellent Communication
  • Problem-Solving
  • Multitasking and Prioritization
  • Efficient and Detail-Oriented
  • Staff Training
  • Patient and Empathetic
  • Team Leadership
  • Willing to Learn
  • Order Processing
  • Teamwork and Collaboration

Certification

  • Basic Life Support , American Heart Association - 2023
  • SORA License Card- 02/2024-02/2026

Timeline

FC Associate

Amazon
10.2020 - Current

Sales Associate

Guess Retail Inc
07.2019 - 04.2021

Cashier

Panera Bread
11.2017 - 12.2018

Cashier

Cook Out
06.2015 - 09.2015

R.N. License - Nursing

JFK Muhlenberg Dorothy Synder Schools

Associate of Science - Nursing

Union County College

High School Diploma -

Hillside High

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Chyna King-Robinson