Summary
Overview
Work History
Education
Skills
Timeline
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Chyna Rodriguez

Chyna Rodriguez

Homestead,USA

Summary

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Overview

4
4
years of professional experience

Work History

Server

Belmont Village Senior Living
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Provided exceptional service to high volume of daily customers.

Server

Bachour
03.2024 - 02.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Crew Member

McDonald's
01.2023 - 06.2024
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Barista

Dunkin' Donuts
01.2023 - 02.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Crew Member

Scattas seafood
02.2021 - 11.2022
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Took reservations over phone and in person.
  • Provided customers with accurate wait times and monitored waiting list.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Analyzed user feedback and identified areas of improvement.
  • Created content for social media platforms to engage the community.

Education

High School Diploma - undefined

Dade Prep Academy
Homestead, FL

Skills

  • Exceptional customer service
  • Strong work ethic
  • Guest engagement
  • Cash handling
  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Wine Knowledge
  • Bartsia

Timeline

Server

Bachour
03.2024 - 02.2025

Barista

Dunkin' Donuts
01.2023 - 02.2024

Crew Member

McDonald's
01.2023 - 06.2024

Crew Member

Scattas seafood
02.2021 - 11.2022

Server

Belmont Village Senior Living

High School Diploma - undefined

Dade Prep Academy

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