Chyna Saldana
Target
Whittier,CA
8
years of professional experience
Enthusiastic and reliable retail associate with a track record of improving customer satisfaction through effective issue resolution and teamwork. Focused on maintaining a clean, organized workspace to support operational excellence.
Work History
Fulfillment Associate
2 Months- Processed customer orders efficiently to ensure timely fulfillment and delivery.
- Utilized inventory management systems to track stock levels and ensure product availability.
- Collaborated with team members to streamline operations during peak hours.
- Assisted in maintaining a clean and organized workspace to promote safety and efficiency.
- Streamlined order processing by implementing efficient picking and packing techniques.
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Kept work areas neat, clean and free from debris.
Retail Associate
1 Year 9 Months- Trained new associates on operational procedures and customer service best practices.
- Streamlined checkout processes, enhancing efficiency and reducing customer wait times.
- Implemented promotional displays to drive product visibility and customer engagement.
- Managed daily store operations, ensuring optimal inventory levels and product availability.
- Resolved customer inquiries and concerns, fostering positive shopping experiences.
- Collaborated with team members to maintain cleanliness and organization of the store environment.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Maintained a clean sales floor and straightened and faced merchandise.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered questions about store policies and addressed customer concerns.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Grocery Associate
1 Year 7 Months- Operated cash register proficiently, processing transactions quickly while maintaining accuracy to avoid discrepancies in financial records.
- Completed special projects as assigned by management, demonstrating flexibility and adaptability within the role of Grocery Associate.
- Elevated overall shopping experience through attention to detail when stocking shelves with easy-to-read labels facing forward.
- Operated point-of-sale (POS) systems and handled cash, performed price checks, applied discounts and coupons and delivered excellent customer service when answering customer questions.
- Checked for outdated and overripe grocery items and removed from inventory.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Managed efficient cash register operations.
Walmart Associate
3 Years 3 Months- Operated cash registers efficiently, ensuring accurate transactions and excellent customer service.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained inventory accuracy through regular stock checks and timely replenishment of shelves.
- Collaborated with team members to improve workflow processes, resulting in reduced wait times.
- Trained new associates on store policies and procedures, fostering a supportive work environment.
- Resolved customer complaints promptly, aiming for satisfactory resolutions and repeat business.
- Participated in safety audits, contributing to a safe shopping environment for customers and employees.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created an inviting environment for customers by maintaining store organization and cleanliness.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Prioritized helping customers over completing other routine tasks in store.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
High School Diploma
Skills
Order picking skills
Eagerness to learn
Merchandise stocking
POS systems
Customer-friendly demeanor
Cash control accuracy
Attention to detail
Time management
Sorting and organizing
Heavy lifting
Flexible schedule
Customer service
Customer engagement
Physical stamina
Availability for shifts
Packing efficiency
Basic math skills
Teamwork and collaboration
Willing to learn
Excellent communication
Professional demeanor
Work prioritization
Friendly and courteous
Professional courtesy
Basic math proficiency
Bagging and packaging
Timeline
Fulfillment Associate
Target
11.2024 - 01.2025Read More
Retail Associate
Amazon Go
08.2022 - 05.2024Read More
Grocery Associate
Amazon Fresh
10.2020 - 05.2022Read More
Walmart Associate
Walmart
07.2017 - 10.2020Read More
Sierra Vista High School
High School Diploma
Read More