Chyna Thompson
Florissant,MO
Summary
Detail-oriented operations and data support professional with experience processing and verifying items, maintaining accurate records, and using computer-based systems in fast-paced environments. Strengths include time management, organization, and problem-solving to protect accuracy and productivity. Experience includes handling documentation, inventory information, and shipping records.
Overview
8
8
years of professional experience
Work History
Warehouse Clerk
Capital Express
St Louis, Missouri
06.2025 - 09.2026
- Scanned and organized packages to streamline logistics process
- Conducted regular stock counts to maintain accurate inventory records.
- Maintained accurate inventory records to support daily productivity goals
- Coordinated shipping schedules with carriers to ensure timely deliveries.
- Conducted regular audits to maintain stock accuracy and organization.
Shipping & Receiving Associate
Amazon Fulfillment
Saint Peters, MO
01.2022 - 07.2025
- Managed incoming and outgoing shipments, ensuring timely and accurate delivery.
- Prepared shipments and coordinated with operations team to facilitate smooth workflow.
- Operated pallet jacks, streamlining inventory organization for efficient access.
Customer Service Representative
Express Scripts
St Louis, Missouri
03.2019 - 01.2022
- Assisted customers with prescription inquiries and medication information.
- Educated clients on insurance benefits and copayment options.
- Collaborated with pharmacy staff to ensure timely order fulfillment.
- Documented customer interactions in CRM system accurately.
- Managed escalated issues by coordinating with relevant departments effectively.
Education
High School Diploma -
McCluer North High School
Florissant, MOSkills
- Insurance & Benefit Navigation
- HIPAA Compliance & Documentation
- Active Listening & Resolution
- Cross-Functional Collaboration
- Conflict De-escalation
- Data Accuracy & Audit Control
Timeline
Warehouse Clerk
Capital Express
06.2025 - 09.2026
Shipping & Receiving Associate
Amazon Fulfillment
01.2022 - 07.2025
Customer Service Representative
Express Scripts
03.2019 - 01.2022
High School Diploma -
McCluer North High School