Chynna Johnson
West Bloomfield Township,MI
Summary
Dynamic educator with a strong focus on effective communication, behavior management, and conflict resolution. Committed to fostering a positive learning environment and implementing policies that enhance student success.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Long- Term/Substitute Teacher
Pontiac School District
Pontiac, MI
04.2019 - Current
- Collaborated with full-time teachers to ensure lesson continuity and support student learning.
- Implemented school policies and procedures during daily classroom activities to maintain order.
- Facilitated communication with students, parents, and staff to address classroom matters and enhance student support.
- Maintained accurate attendance records and documented student progress consistently.
- Utilized educational technology tools to enhance student learning experiences and engagement.
- Delivered engaging lessons across diverse subjects to accommodate various student groups.
- Implemented strategies to manage classroom behavior effectively. to cultivate a positive learning environment.
- Cultivated a supportive community as a pastoral leader, promoting student self-esteem and emotional well-being.
Assistant/ Manager
Family Driving School
Waterford, MI
06.2016 - Current
- Oversaw daily operations for driving school programs, ensuring seamless functionality across two locations.
- Prepared schedules for two locations to optimize resource allocation and staff efficiency.
- Provided customer service support, helping to maintain high levels of satisfaction.
- Supported students in state testing preparation, contributing to improved academic performance.
- Answered phones to address inquiries and provide information promptly.
- Issued certificates upon completion to recognize student achievements.
Milieu Tech
COMMUNITY PROGRAMS INC
Waterford, MI
08.2016 - 09.2017
- Provide a safe and secure treatment environment for all clients.
- Assisted clients during crisis situations to ensure safety and stability.
- Conducted property and facility searches to maintain a secure environment.
- Conducted breathalyzer tests to ensure client safety.
- Documented medical and unusual client behaviors via email to facilitate timely intervention.
- Company has closed down.
Sales Stylist
Nordstrom
Novi, MI
01.2012 - 08.2016
- Delivered personalized styling advice to enhance customer shopping experiences.
- Assisted customers in selecting outfits for various occasions and events.
- Provided high-end customer service by addressing client needs and inquiries in a luxury retail environment.
- Maintained up-to-date knowledge of fashion trends and product offerings.
- Utilized point-of-sale systems to process transactions accurately and efficiently.
Receptionist
LaVida Massage
Bloomfield Hills, MI
03.2015 - 10.2015
- Greeted clients warmly and managed front desk operations efficiently.
- Managed front desk operations, facilitating efficient client check-in and service flow. Greeting customers and ensured that they understood the service they were receiving in terms of massages and facials.
- Answered phone calls promptly, delivering accurate information about services offered.
- Scheduled appointments and coordinated therapist calendars to maximize service delivery.
- Maintained a clean and organized reception area to enhance client experience.
Sales Associate/Cashier
Victoria Secret
Troy, MI
04.2012 - 11.2014
- Delivered customer service as a cashier, facilitating smooth transactions and addressing customer inquiries.
Luggage Associate
Travelers World
West Bloomfield Township, MI
01.2010 - 12.2011
- Guided customers in selecting luggage options to meet their travel needs
Sales Associate
Bed Bath & Beyond
Farmington Hills, MI
02.2011 - 11.2011
- Operated cash register, efficiently processing transactions to ensure smooth customer experience.
- Assisted customers in selecting home goods and decor items.
- Maintained product displays to ensure an inviting shopping experience.
- Processed transactions efficiently at the cash register.
Education
Bachelor's of Arts and Science - Sociology
Oakland University
Rochester, MI01-2016
Skills
- Classroom management
- Behavior management
- Student assessment
- Academic support
- Positive behavior support
- Restorative practices
- De-escalation techniques
- Student engagement
- Teacher support
- Policy implementation
- Effective communication
- Conflict resolution
- Problem solving
- Problem-solving skills
- Adaptability to change
- Emotional regulation
Certification
- Realias Learning, 07/01/17, 07/01/26
- Global Compliance Network (GCN)
Hobbies and Interests
Learning new skills and climbing the ladder to broaden experience. My Hobbies are Working out and learning how to sew. Babysitting, Traveling, Wild life interest.
Authorized To Work
US for any employer
Personal Information
Willing To Relocate: Anywhere
Timeline
Long- Term/Substitute Teacher
Pontiac School District
04.2019 - Current
Milieu Tech
COMMUNITY PROGRAMS INC
08.2016 - 09.2017
Assistant/ Manager
Family Driving School
06.2016 - Current
Receptionist
LaVida Massage
03.2015 - 10.2015
Sales Associate/Cashier
Victoria Secret
04.2012 - 11.2014
Sales Stylist
Nordstrom
01.2012 - 08.2016
Sales Associate
Bed Bath & Beyond
02.2011 - 11.2011
Luggage Associate
Travelers World
01.2010 - 12.2011
Bachelor's of Arts and Science - Sociology
Oakland University