CHYNNA ZARATE
SOUTH SAN FRANCISCO,CA
Summary
Dedicated assistant manager with 8 years of property management experience. Detail-oriented team player with strong organizational skills. Collaborative and committed to leading and inspiring teams to achieve shared goals.
Overview
9
9
years of professional experience
Work History
ASSISTANT COMMUNITY MANAGER
SARES-REGIS GROUP
04.2020 - Current
- Responsible for training, and onboarding new team members
- Submits security reconciliations accurately and timely
- Processes invoices using correct general ledger (GL) coding
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins, and move-outs.
- Manages affordable housing program by promoting availability; ensures current and prospective tenants’ paperwork to comply with housing restrictions
- Collaborates with Community manager to solve current and prospective tenants’ concerns
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
BOOKKEEPER
SARES-REGIS GROUP
06.2019 - 04.2020
- Responsible for accounts payable
- Submits security reconciliations accurately and timely
- Sets up vendors and maintains vendor files
- Processes current and delinquent rent
- Processes final move-out account statements through Yardi (database system)
- Maintained and processed invoices, deposits, and money logs.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
COMPLIANCE SPECIALIST
SARES-REGIS GROUP
04.2017 - 06.2019
- Review current and prospective tenants’ paperwork to comply with Affordable Housing Restrictions
- Processes city of Foster City BMR annual reports
- Promote and market current apartment availability
- Leases BMR units including managing the waitlist, conducts interviews with prospective tenants, and ensures all paperwork complies with local laws and company policies
- Manages BMR resources including waitlists, re-certification notices, and eligibility for resident files
- Ensures current and prospective tenants’ paperwork is accurately filed
LEASING ADMINISTRATOR
Sares-Regis Group
09.2014 - 04.2017
- Processes weekly community reports timely and efficiently
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Promotes and markets current apartment availability
- Navigate prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Understands the neighborhood market by conducting market surveys
- Tour community amenities and vacant ready apartments to prospective tenants
- Manages resident logistics including move-ins, move-outs, and maintenance requests with an appointment
- Processes new applications and determines eligibility under third-party credit vendor, and company policies
Education
Associate of Science - BUSINESS ADMINISTRATION
Skyline College
San Bruno, CA08.2019
Associate of Arts - PARALEGAL STUDIES
Skyline College
San Bruno, CA12.2013
Skills
- Yardi Software Proficiency
- Leasing and Sales
- Delinquency Monitoring
- 8 years of property management experience
- Take ownership of responsibilities and ability to work independently while maintaining confidentiality and professionalism
- Knowledgeable in Affordable Housing
- Exhibit a high level of professionalism and excellent interpersonal skills
- Computer proficiency in MS Office (Outlook, Word, and PowerPoint)
- Strong analytical skills and effective problem-solving skills coupled with the ability to work independently and effectively manage concurrent tasks
Timeline
ASSISTANT COMMUNITY MANAGER
SARES-REGIS GROUP
04.2020 - Current
BOOKKEEPER
SARES-REGIS GROUP
06.2019 - 04.2020
COMPLIANCE SPECIALIST
SARES-REGIS GROUP
04.2017 - 06.2019
LEASING ADMINISTRATOR
Sares-Regis Group
09.2014 - 04.2017
Associate of Science - BUSINESS ADMINISTRATION
Skyline College
Associate of Arts - PARALEGAL STUDIES
Skyline College
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