Chyrille Magat

• Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
• Trained clients during strength training, cardio vascular exercise and stretching.
• Designed specific workout systems for individual clients based on performance ability.
• Monitored proper execution and form of clients and adjusted positions to improve results and safety.
• Bolstered customer satisfaction ratings by managing issues and providing dedicated service.
• Created inspirational physical training initiatives to foster healthy lifestyle decisions.
• Achieved improvements for clients by designing optimal wellness plans and organizing schedules to promote consistency.
• Explained exercise modifications and contraindicated movements to participants with history of injury.
• Built customer loyalty by smoothly executing training initiatives.
• Drove client retention, managing daily classes and individual sessions.
• Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
• Educated customers on preventive care, nutrition, fitness, stress management and ergonomics.
• Educated club members about relationship between nutrition and fitness.

• Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
• Trained clients during strength training, cardio vascular exercise and stretching.
• Designed specific workout systems for individual clients based on performance ability.
• Created inspirational physical training initiatives to foster healthy lifestyle decisions.
• Built customer loyalty by smoothly executing training initiatives.
• Explained exercise modifications and contraindicated movements to participants with history of injury.
• Drove client retention, managing daily classes and individual sessions.
• Grew customer base through word-of-mouth referrals based on customer satisfaction and results.

Dalma Mall Branch, Bawabat Al Sharq Mall Branch & Marina Mall Abu Dhabi Branch

• Professional work relationship with members, guests, staff and departments.
• Provides 5-star service and acts as a role model/trainer for all staff. Maintain a cooperative and Adhere to Club Rules & Regulations.
• Adhere to fitness industry code of ethics; shall not enter into gainful employment with a member or

guest (i.e. do not solicit or conduct personal business with a member or guest as a private client).

• Make sure trainers adhere to safety guidelines by putting away any used equipment during and after

training sessions (fitness floor and exercise studios); report all unsafe/maintenance issues immediately.

• Track and monitor progress and update individual exercise programs for clients, when appropriate and provide ongoing counseling.
• Responsible for floor staff scheduling; covers floor, when needed.
• Responsible for managing the personal trainers, including hiring, training and supervising on a daily basis.
• Managing budgets.
• Enhancing profitability by organizing and delivering an appropriate range of fitness activities and programs.
• Keeping statistical and financial records.
• Maintaining fitness equipment.
• Ensuring compliance with health and safety legislation.
• Maintaining customer service standards.
• Undertaking administrative tasks.
• Promoting and marketing the business.
• Dealing with enquiries, complaints and emergencies.
• Keep current with industry trends and make recommendations for program offerings.
• Enhance professional growth and development through participation in educational programs, current literature, conferences and workshops.
• Performs other related duties as assigned or requested.

• • Ensures effective operation on the gym floor including provision of advice to members with regards to maintaining correct technique during exercises and correct use of equipment and overall responsibility for ensuring the equipment is in an orderly fashion.
• • Demonstrate a high standard of instruction and technique in the execution of all exercises and motivate members to adhere to their personal fitness regimes.
• • To initiate new member orientation and associated exercise programs in order to motivate members to strive to achieve identified health and fitness goals.
• • To assist members of the safe use of training equipment, to design personal training programs, and deliver a high standard of gym floor classes.
• • Educate and enforce Fitness First etiquette and regulations as designated in club rules and regulations including ensuring members clean equipment after use and return it to their allocated storage area and ensuring all equipment is in good order to maintain optimal member service and experience.
• • Support all club promotions and actively promote Fitness First services thus ensuring members maximize their gym membership.
• • Demonstrate the ability to meet Key Performance Indicators (KPI) in accordance to set monthly club targets and revenue goals.
• • Guarantee the maintenance of equipment and tidiness of all class environments for the optimal functionality of the club, in the most cost-effective manner.
• • Have a clear understanding of business objectives, vision, values and 10 Essentials and conduct own work in accordance with these at club level.
• • Demonstrate personal commitment to RECIPE values and behavior, the Fitness First strategy and brand promise.

• Ensure the Gym Floor is Occupational and Health and Safety compliant by identifying and eliminating potential risks and hazards, reporting faults and hazardous situations to the relevant personnel and effectively communicating these to members and club employees.

• Enforcing and communicating Fitness First policies regarding faulty machinery and equipment in order to facilitate the effective replacement of equipment.

• Attend weekly department meeting to be well informed of any company updates.

• Maintain highest caliber of relationships with fellow Fitness First employees.

• Ensure personal commitment to RECIPE values and behaviors is adhered to at all times.

• Be a role model for fellow employees and inspire and support team members on the gym floor.

• • Contacts new join members within the specified time for induction session appointment (driven by the Fitness Manager).

• Determining a client's business requirements and whether the products being considered are suitable.

• Arrange and attends initial meetings with potential customers to prospect for new business.

• Responding to incoming email and phone enquiries.

• Maintaining and developing relationships with existing customers in person and via telephone calls and emails.

• Gaining a clear understanding of customers' businesses and requirements.

• Explains the products & services information for client needs.

• Negotiating on price, costs, delivery and specifications with clients and managers.

• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

• Maintains quality service by establishing and enforcing organization standards.

• Attending team meeting and sharing experiences with colleagues.

• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.

• Coordinate appointments to show homes to prospective buyers.

• Generate lists of properties that are compatible with buyers' needs and financial resources.

• Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases.

• Accompany buyers during visits to and inspections of property, advising them on the suitability and value of the homes they are visiting.

• Arrange meetings between buyers and sellers when details of transactions need to be negotiated.

• Arrange meetings between buyers and sellers when details of transactions need to be negotiated.

• Visit properties to assess them before showing them to clients.

• Contact utility companies for service hookups to clients' property.

• Rent or lease properties on behalf of clients.

• Creates and revises systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and personnel requirements; implementing changes.

• Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.

• Provides information by answering questions and requests.

• Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.

• Maintain confidential records and files.

• Research and assist with the preparation of motions, policies and procedures.

• Prepare documents and reports on the computer.

• Handling telephone calls, incoming and outgoing documents (in/out faxes, couriers and other documents).

• Receives and greets visitors to reception area, directs visitors to their proper destination; in accordance with company policies and practices and management direction.

• Perform tasks and researches for Chairman.

• Maintain and update contact database for the groups, customer and suppliers.

• Preparing inquiries proposal quotation & all types of business related correspondence

• Handling, maintaining incoming / outgoing couriers, post mail of top management, purchasing of office stationary supplies and maintaining a well-organized system of filing.

• Provides assistance to the clerk personnel, copies, posts and distributes agendas memo's meetings and etc., complaints from customers and other inquiries or complaints to appropriate staff.