Chyrstal Shane
Springfield,Ohio
Summary
Professional with a strong work ethic and exceptional people skills, experienced in scheduling and office management at Physicians Surgeons for Women. Proven track record in enhancing operational efficiency and customer satisfaction through innovative scheduling solutions and meticulous attention to detail. Adept at utilizing software for data entry and process improvement.
Overview
22
22
years of professional experience
Work History
Scheduler
Physicians Surgeons for Women
08.2016 - Current
- Assisted in scheduling appointments.
- Adapted quickly to shifting priorities, demonstrating flexibility in task management.
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination,
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Prioritized tasks according to strategic importance, ensuring that critical project milestones were met on time.
- Reduced scheduling errors by introducing rigorous verification processes before finalizing project timelines.
- Utilized scheduling software to manage calendar entries efficiently.
- Collaborated with team members to ensure timely communication of schedule changes.
Office Manager
JJW Construction, LLC
08.2011 - 08.2014
- Coordinated office operations, ensuring efficient workflow and adherence to company policies.
- Managed vendor relationships, negotiating contracts to optimize service delivery and cost efficiency.
- Developed and implemented office procedures that enhanced productivity and streamlined communication.
- Oversaw inventory management, maintaining supplies to support daily operational needs without interruptions.
Kitchen Manager/Head Cook
InsideOut Daycare
08.2009 - 08.2011
- Supervised kitchen staff to ensure efficient meal preparation and service.
- Implemented inventory management practices to reduce waste and optimize costs.
- Developed training programs for new employees, fostering skill development and teamwork.
- Streamlined food production processes, enhancing speed and quality of service delivery.
- Ensured compliance with health and safety regulations in all kitchen operations.
- Coordinated menu planning with chefs, balancing creativity and cost-effectiveness.
Deli Manager
Howard's IGA
04.2003 - 08.2009
- Supervised daily deli operations, ensuring compliance with food safety and sanitation standards.
- Trained and mentored staff on product knowledge, customer service, and operational procedures.
- Developed and implemented inventory management strategies to reduce waste and optimize stock levels.
- Enhanced customer satisfaction through personalized service and prompt resolution of inquiries or issues.
- Analyzed sales trends to adjust product offerings and improve profitability in the deli section.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
Education
GED -
Greenon High School
Springfield, OH01-1991
Skills
- Computer skills
- Attention to detail
- Data entry
- Strong work ethic
- Exceptional people skills
- Organized and methodical
- Punctual and dependable
Timeline
Scheduler
Physicians Surgeons for Women
08.2016 - Current
Office Manager
JJW Construction, LLC
08.2011 - 08.2014
Kitchen Manager/Head Cook
InsideOut Daycare
08.2009 - 08.2011
Deli Manager
Howard's IGA
04.2003 - 08.2009
GED -
Greenon High School
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