Daniel Ciacco

• Supervised ambulance crews during daily response and transport operations to ensure timely and efficient service.
• Coordinated dispatch priorities with emergency communications and field personnel to optimize response effectiveness.
• Scheduled shifts, coverage, and leave for emergency service staff to maintain adequate staffing levels during operations.
• Enforced safety procedures during patient transport and scene operations.
• Reviewed incident reports, logs, and service documentation for accuracy.
• Communicated with hospitals, dispatchers, and community partners on transport needs.
• Oversaw distribution of controlled substances to maintain operational readiness.

• Administered advanced life support within CHEMS ambulance care protocols.
• Developed and enforced controlled substance plan and policies, ensuring adherence to regulatory standards.
• Ensured compliance for administration and tracking of controlled substances, facilitating safe and effective patient care.
• Ensured accurate counts for master and sub stocks while overseeing proper return of expiring narcotics for destruction.
• Maintained all New York State DOH forms and internal CHEMS documentation for controlled substance monitoring.

Assumed all ALS Management roles at the start of the COVID-19 pandemic after the departure of the former ALS Manager. Including: Supply ordering and inventory control, Bi-annual Narcotic review, Quarterly Qa/Qi review board and ensuring compliance with all legal and professional requirements for the company.

Managed ALS Providers and equipment company wide. Primary Narcotics Agent for the company managing all aspects of the narcotics protocols policies and program. Head of ALS hiring and training. In service of all ALS providers on new policies and protocols. Responsible for all disciplinary actions, remediation and re-training issues for Paramedics and EMT-CC's.

Coordinated the efforts of the Qa/Qi team to ensure the highest standards of care and documentation from all road staff company wide. Training director for all electronic and paper PCR writing during orientation for new hire candidates.

• Managed care in field and in-transit, including performing standard testing and administering necessary interventions.

• Demonstrated dedication to providing quality care through continued training and education.

Started as a Highschool Job assisting with clerical duties and data entry. initially focusing towards a degree in accounting, I worked my way up to the Junior Accountant level working under the lead accountant on various clients starting with individual returns and then corporate. Assisted with team projects such as auditing etc, prior to changing my focus to EMS.