Ciame Ward

• Engaged potential customers with conversations, product demonstrations and sample distribution.
• Created visual merchandising plans that aligned with company standards.
• Assisted in creating displays to attractively showcase merchandise.
• Collaborated with colleagues across departments on special projects as needed.
• Greeted customers, answered questions and provided product information.
• Organized store by returning merchandise to proper areas and restocked displays.

• Generated reports to track progress towards goals on a weekly basis.
• Created and maintained a database of leads for follow-up by sales team.
• Identified and qualified potential customers through outbound calling.
• Analyzed customer needs and recommended appropriate products and services.
• Researched potential leads to identify key decision makers within target organizations.
• Tracked performance metrics such as call volume, conversion rate.
• Phoned leads from referrals and telemarketing lists and asked appropriate questions to determine needs and requirements.
• Organized promotional events to introduce new products and services to the public.
• Provided detailed reports on promotional activities and sales results.

• Conducted market research to identify potential customers and develop sales campaigns.
• Assessed customer needs, identified appropriate solutions, and provided product demonstrations.
• Provided weekly reports on the progress of sales activities to management team.
• Participated in brainstorming sessions for creating innovative ideas for generating leads.
• Generated leads by utilizing various techniques such as email campaigns, social media outreach.
• Assisted in developing training programs for newly hired employees related to sales lead generation activities.

Demonstrated product features and benefits for customers' needs.

• Processed returns, exchanges, and refunds in accordance with company policies.
• Tracked sales performance metrics to identify trends in market place.
• Developed promotional strategies to increase sales volume.
• Attended weekly team meetings to review performance goals and objectives.
• Processed credit card transactions quickly and securely.