Cian Lee
Wapakoneta,OH
Summary
Versatile and results-oriented professional with a background at CSX Transportation, Inc., where I established effective communication channels and fostered team productivity. Excelled in hazardous materials handling and leadership, enhancing operational efficiency and safety. Demonstrated exceptional problem-solving skills and a commitment to excellence, significantly improving customer satisfaction and team morale.
Professional with strong background in freight operations, logistics coordination, and safety protocol adherence. Skilled in managing complex schedules. Focused on team collaboration and achieving results, with ability to adapt to changing needs. Known for reliability, effective communication, and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Freight Conductor
CSX Transportation, Inc.
10.2023 - Current
- Established clear communication channels among crew members during high-stress situations which ensured smooth operations.
- Provided exceptional customer service, addressing concerns promptly and professionally to maintain positive relationships.
- Developed strong working relationships with team members, fostering a supportive work environment that contributed to increased morale and productivity.
- Streamlined communication between train crews and dispatchers, resulting in more efficient operations.
- Maintained accurate records of all cargo transported to ensure timely delivery and customer satisfaction.
- Used strong communication skills to direct multiple musicians in rehearsals and performances.
Invivo Tech 1
Charles River Laboratories
07.2022 - 08.2023
- Exceeded customer expectations with prompt resolution of service requests while maintaining a professional demeanor at all times.
- Executed regular software upgrades on devices used in the field to ensure optimal performance during ongoing projects.
- Improved overall efficiency by conducting routine maintenance and troubleshooting on field equipment.
Sandwich Artist
SUBWAY®Restaurants
03.2021 - 06.2022
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Education
Wapakoneta High School
Wapakoneta, OH05.2022
Skills
- Weather condition adaptation
- Hazardous materials handling
- Coupling and uncoupling
- Freight documentation
- Equipment troubleshooting
- Security awareness
- Air brake systems
- First aid and CPR
- Signal interpretation
- Switching operations
- Freight classification
- Railroad safety regulations
- Train assembling
- Leading performances
- Can lift over 75lbs
Timeline
Freight Conductor
CSX Transportation, Inc.
10.2023 - Current
Invivo Tech 1
Charles River Laboratories
07.2022 - 08.2023
Sandwich Artist
SUBWAY®Restaurants
03.2021 - 06.2022
Wapakoneta High School
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