Ciana Gonzalez

My position as the main assistant to the Head Baker was to be occupied with a lot of varying tasks. My job was to make edible decorations for the sweet treats such as : cakes, cupcakes, cakepops, rice krispy treats, tres leches, etc. I was in charge of making the batters for most of the desserts along with the the cakes and their desired fillings. I was tasked to package any treats that came with an order and would assist in packaging cakes. After every shift, I cleaned the entire kitchen and washed all of my according dishes. After time, I became skilled enough to handle decorating and packaging orders on my own, and giving them to the customers.

• Cleaned and maintained kitchen equipment and oven.
• Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Worked effectively in fast-paced environments.
• Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
• Packaged finished products for sale.
• Produced consistently high-quality baked goods for customers.

My position as a nanny/babysitter consisted of being in charge and caring for relatives children and then got recruited to babysit a large amount of kids from my community and got paid to do so. Continually, I was taking opportunities from the Community page as requests were posted. I was trusted by families who felt I created a safe and comfortable environment for their children. I was CPR certified during that time.

• Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
• Worked flexible hours across night, weekend, and holiday shifts.
• Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
• Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.

My position as a "pizza girl" consisted of tasks such as to pick up the phone and answer phone calls to place food orders or catering services. Additionally, I was tasked with packaging any leftovers foods guest from the dining area had. My main task was making the salads for the to-go orders and pizzas. I trained and mentored other new employees on using the ordering system and how to place orders and package food.

• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Trained new staff on food preparation and safety procedures.
• Guaranteed customer satisfaction by quickly delivering orders.
• Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Lifted and carried heavy materials.
• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.