Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Ciana Ovitt

Minneapolis,MN

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working.

Ready to jump into professional world with my degree and hope to gain experience in field and grow with more education in the future. In lack of experience I offer extremely fast learning, hard work, and dedicated time. I also offer positive personality, helpful spirit, and intellect.

Overview

4
4
years of professional experience

Work History

Server

GreenMill
08.2023 - 12.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Clerk/Administrator

Thirfty White Pharmacy
08.2020 - 08.2021
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Utilized office management software to record and track customer information.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Coordinated and scheduled meetings and appointments.
  • Established and maintained patient profiles, updating organizational database with current information.

Education

Bachelor of Science - Psychology

Bemidji State University
Bemidji, MN
12-2024

Skills

  • Strong Work Ethic
  • Flexible and Adaptable
  • Teamwork and Collaboration
  • Positive and professional
  • Telephone Etiquette
  • Administrative Support
  • Filing systems
  • Database entry
  • Document Management
  • Basic accounting
  • Schedule and calendar management
  • All Microsoft apps

Interests

  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Travel
  • Language Classes
  • Law and Politics

Timeline

Server

GreenMill
08.2023 - 12.2024

Clerk/Administrator

Thirfty White Pharmacy
08.2020 - 08.2021

Bachelor of Science - Psychology

Bemidji State University

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Ciana Ovitt