Ciani Walls
Newark,DE
Summary
Administrative professional with extensive experience at Carver Christian Academy, specializing in event planning and customer service. Demonstrated expertise in inventory management and team collaboration, successfully resolving customer complaints and improving operational efficiency. Bilingual in Spanish, facilitating effective communication across diverse groups.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Carver Christian Academy
West Palm Beach, FL
06.2024 - 05.2025
- Managed database systems containing customer contact information.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Managed office supplies inventory and placed orders when necessary.
Barista Trainer
Starbucks
Newark, DE
05.2022 - 08.2024
- Maintained accurate inventory records and ensured accuracy of data entry.
- Managed multiple tasks simultaneously while providing excellent customer service at all times.
- Operated POS systems for transactions such as returns, exchanges, layaways, gift cards.
- Developed innovative strategies for resolving customer complaints and difficult situations.
Assistant Teacher
Early Literacy Academy
Philadelphia, PA
05.2018 - 09.2021
- Facilitated communication between families and school personnel about issues relating to students' academic progress.
- Created behavior intervention plans for students who exhibited challenging behaviors in the classroom setting.
- Maintained accurate records of student attendance and grades.
Education
Bachelor of Science -
Palm Beach Atlantic University
West Palm Beach, FL05-2025
High School Diploma -
Lower Merion
Ardmore, PA06-2021
Skills
- Customer service
- Team collaboration
- POS operation
- Customer connection
- Spanish language translation
- Inventory management
- Event planning
- Sales presentation excellence
Affiliations
- Nail Technician
- Cosmetology student
Timeline
Administrative Assistant
Carver Christian Academy
06.2024 - 05.2025
Barista Trainer
Starbucks
05.2022 - 08.2024
Assistant Teacher
Early Literacy Academy
05.2018 - 09.2021
Bachelor of Science -
Palm Beach Atlantic University
High School Diploma -
Lower Merion
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