Dynamic professional with a diverse background in customer service and business operations. Known for strong organizational skills and attention to detail, ready to leverage expertise to drive operational improvements and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Stop and Shop Pharmacy
Wallingford
05.2024 - Current
Processed prescription orders accurately and efficiently for diverse customer needs.
Assisted pharmacists in preparing medications and managing inventory levels.
Maintained clean and organized workstations to ensure a safe environment.
Operated pharmacy software to input patient information and prescription details.
Handled cash transactions and managed customer inquiries at the front counter.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
Business Owner
StyledByAni
Bridgeport
04.2020 - 08.2025
Managed daily operations to ensure smooth business functionality.
Developed marketing strategies to attract new customers and increase engagement.
Maintained financial records and tracked expenses using accounting software.
Built relationships with suppliers to negotiate favorable terms and pricing.
Organized inventory management systems to streamline product availability.
Implemented social media campaigns to enhance brand visibility and outreach.
Oversaw customer feedback processes to improve service quality and satisfaction.
Intern
Enterprise Rent-A-Car
North Haven
06.2022 - 10.2022
Assisted customers with vehicle selection and rental agreements.
Processed rental transactions using company software and systems.
Coordinated vehicle maintenance schedules to ensure fleet readiness.
Supported team in managing inventory of vehicles and supplies.
Communicated with customers to resolve inquiries and issues promptly.
Conducted vehicle inspections for cleanliness and damage assessment.
Identified needs of customers promptly and efficiently.
Intake Coordinator & Clinical Secretary at Yale University / Yale New Haven HealthIntake Coordinator & Clinical Secretary at Yale University / Yale New Haven Health