Cianna Diaz
Delta T Group
Marcus Hook,PA
1
Language
6
years of professional experience
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to help team achieve company goals.
Work History
Pca
2 Years 11 Months- Support special needs children along with students that have behavioral problems
- Supported students with diverse learning needs, fostering an inclusive environment.
- Monitored student progress and provided feedback to enhance learning outcomes.
- Implemented behavior management techniques to maintain a positive classroom atmosphere.
Cna
1 Year 2 Months- Worked flexible hours across night, weekend, and holiday shifts.
- Provided compassionate care to clients, ensuring comfort and safety in daily activities.
- Assisted clients with personal hygiene, meal preparation, and medication management.
- Developed individualized care plans based on client needs and preferences.
- Provided compassionate care to residents, ensuring comfort and safety during daily activities.
- Assisted patients with personal hygiene tasks, promoting dignity and independence in their care routines.
- Monitored vital signs and reported changes to nursing staff, facilitating timely medical interventions.
- Trained new staff on best practices for patient care and safety protocols, enhancing team performance.
Patient Representative
11 Months- Facilitated patient check-in processes, enhancing efficiency and reducing wait times.
- Managed patient inquiries and concerns, ensuring timely resolution and satisfaction.
- Streamlined appointment scheduling using electronic health records system, improving access to care.
- Collaborated with healthcare teams to coordinate patient services and referrals effectively.
Representative
6 Months- Managed patient inquiries and coordinated appointments to enhance service efficiency.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
Care Giver
1 Year 3 Months- Assisted with dressing guidance, grooming, meal preparation and medication reminders
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
Security Officer
1 Year 5 Months- Monitored premises to ensure safety and security for personnel and property.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded promptly to incidents, providing effective emergency response and reporting procedures.
- Collaborated with law enforcement agencies to enhance security protocols and incident resolution.
- Trained new security personnel on operational procedures and compliance standards.
- Reported suspicious activities and persons to law enforcement.
Education
License Practical Nurse Diploma
- Certified Nurse Assistant
High School Diploma
Skills
Integrity and Dependability
Strong interpersonal
verbal and written
communication skill
Languages
Spanish
Native or Bilingual
Timeline
Cna
Shift Med
08.2024 - 10.2025Read More
Patient Representative
Penn Medicine Hospital
05.2024 - 04.2025Read More
Pca
Delta T Group
09.2023 - CurrentRead More
Representative
Septa
08.2023 - 02.2024Read More
Care Giver
Kisses Homecare
08.2021 - 11.2022Read More
Security Officer
Allied Security
03.2020 - 08.2021Read More
Chichester High School
High School Diploma
Read More
Community College of Philadelphia
from Certified Nurse Assistant
Read More
All State Career
License Practical Nurse Diploma
Read More