Ciara Ballard
Blue Island,IL
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Sales Associate
Victoria Secret
10.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Amazon Fulfillment Associate
Amazon.com
11.2021 - 01.2024
- Sorter/Packer, Cashier
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
Sales Associate
H&M Retail Store
10.2022 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Walmart
Homewood
06.2019 - 10.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
Education
High school diploma -
Thornton Township High School
05.2021
Skills
- Retail Sales
- Merchandising
- Sales
- Assistant Manager Experience
- Cash Handling
- Cashiering
- Organizational Skills
- Store Management Experience
- Retail Management
- Customer service
- Packaging
- Childcare
- Experience with children
- Classroom experience
- Basic math
- Communication skills
- POS
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Relationship Building
- Outgoing Personality
- Money Handling
- Flexible Schedule
- Verbal/written communication
- Cash Register Operation
- Stocking and Receiving
- Cash Handling Accuracy
- Store Opening and Closing
- Sales expertise
- Product Sales
- Customer Needs Assessment
- Complex Problem-Solving
- Sales Strategies
- Meeting deadlines
- Merchandising knowledge
- Upselling
- Retail Store Operations
- Cleaning techniques
- Sales Training
- Merchandising understanding
- Sales Development
- Fitting room maintenance
- Sales Forecasting
- Honest and Dependable
- Friendly and Helpful
- Strong Communication and Interpersonal Skills
- Reliable and Responsible
- Customer Assistance
- Organization
- Adaptable and Flexible
- Positive Customer Engagement
- Team Leadership
- Sales floor organization
- Ability to Lift 40 pounds
- Safety and Cleanliness Standards
- Sales and Promotions
- Basic Mathematics
Timeline
Sales Associate
Victoria Secret
10.2023 - 01.2024
Sales Associate
H&M Retail Store
10.2022 - 03.2023
Amazon Fulfillment Associate
Amazon.com
11.2021 - 01.2024
Walmart
Homewood
06.2019 - 10.2020
High school diploma -
Thornton Township High School
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