Ciara Bettis
Flint
Summary
Detail-oriented professional with a strong background in customer service and logistical support. Expertise in problem-solving, organization, and effective communication, contributing to streamlined operations and enhanced client experiences.
Overview
4
4
years of professional experience
Work History
Freelance Delivery Courier
DoorDash
Flint
10.2023 - Current
- Ensured timely order deliveries while adhering to company standards and protocols.
- Managed multiple delivery tasks to maintain organization and efficiency.
- Communicated with customers to confirm order details and delivery schedules.
- Maintained vehicle cleanliness and readiness for daily operations consistently.
- Provided exceptional customer service during order pickups and deliveries.
- Resolved customer inquiries regarding products, ensuring accuracy and quality of orders.
Receptionist/Customer Service Representative
GNS Medical Supply
Burton
06.2022 - 08.2023
- Delivered consistent, high-quality customer service, enhancing client interactions and satisfaction.
- Addressed inquiries about products and services, ensuring clear and effective communication.
- Maintained patient records accurately using electronic health record systems.
- Processed insurance information and verified eligibility for services offered.
- Managed daily calendars for order scheduling
- Supported staff members with administrative tasks, including typing letters, filing documents, and scanning and copying documents.
- Collaborated with team members to improve office workflow and patient experiences.
- Assisted in inventory management, ensuring medical supplies were properly stocked.
- Coordinated scheduling of orders for medical supplies
- Performed data entry tasks into various computer systems accurately and promptly.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Education
High School Diploma -
Grand Blanc High School
Grand Blanc, MI05-2022
Skills
- Customer service and support
- Filing and scheduling
- Multitasking and adaptability
- Data entry and organization
- Problem-solving skills
- Effective communication
- Collaboration and independence
- Time management strategies
- Strong work ethic
- Time management
- Customer engagement
Timeline
Freelance Delivery Courier
DoorDash
10.2023 - Current
Receptionist/Customer Service Representative
GNS Medical Supply
06.2022 - 08.2023
High School Diploma -
Grand Blanc High School