Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ciara Candelaria

Blakeslee,PA

Summary

Detail-oriented professional with expertise in patient access services and regulatory compliance of St. Luke's Hospital. Skilled in document preparation, legal research, and client relations, contributing to improved service delivery and operational processes. Known for effective communication and training to support team development and efficiency.

Overview

2
2
years of professional experience

Work History

Certified Patient Access Representative

St. Luke Hospital
Stroudsburg, PA
05.2024 - Current
  • Facilitated team meetings by sharing insights to enhance patient access services.
  • Supported emergency department registration, ensuring rapid processing during peak periods.
  • Managed patient check-in processes for accurate entry of personal and insurance data.
  • Participated in training sessions to remain informed on healthcare policies and software updates.
  • Converted paper documents into digital files and maintained organized database systems.
  • Sorted and distributed incoming mail according to departmental protocols.
  • Updated customer accounts promptly upon receipt of payments to maintain accurate records.
  • Proofread documents to ensure correctness in grammar, spelling, and punctuation.

Administrative Assistant

Sierra View Association
Blakeslee, PA
01.2024 - 08.2025
  • Proofread content to ensure typo-free emails and documentation.
  • Coordinated special event planning, including catering arrangements and venue bookings.
  • Developed spreadsheets in Microsoft Excel for efficient record-keeping and reporting.
  • Maintained database systems for accurate customer contact information management.
  • Ensured functionality of office equipment and maintained a well-stocked supply inventory.
  • Composed and edited complex memos and reports using job-related software.
  • Managed office operations, overseeing supply inventory and ensuring workplace efficiency.
  • Sorted and distributed incoming faxes, letters, and emails for timely office communication.

Lead Supervisor

Clarks Shoes
Tannersville, PA
06.2024 - 01.2025
  • Coordinated efficient line changeovers to maximize uptime and meet operational standards.
  • Ensured compliance with safety regulations to maintain workplace integrity.
  • Planned and delivered training sessions to enhance employee performance and address weaknesses.
  • Enforced rules and procedures to uphold accuracy, efficiency, and safety standards.
  • Analyzed production data to identify opportunities for improving efficiency and output.
  • Produced thorough, accurate reports of project activities in a timely manner.
  • Monitored employee productivity to provide targeted feedback and coaching opportunities.
  • Documented timecard data, maintenance logs, and production logs for record-keeping.

Education

Associate of Applied Science - Paralegal Studies

Northampton Community College
Bethlehem, PA
05-2026

Skills

  • Customer service
  • Team collaboration
  • Healthcare administration
  • Time management
  • Data entry
  • Reliable and punctual
  • Document typing and formatting

Accomplishments

  • Received 3 BRAVO BADGES on behalf of St. Lukes Emergency Department for outstanding help in life threatening patient situations.

Timeline

Lead Supervisor

Clarks Shoes
06.2024 - 01.2025

Certified Patient Access Representative

St. Luke Hospital
05.2024 - Current

Administrative Assistant

Sierra View Association
01.2024 - 08.2025

Associate of Applied Science - Paralegal Studies

Northampton Community College

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Ciara Candelaria