Ciara Castro
Blauvelt,NY
Summary
Dedicated Teaching Assistant focused on supporting faculty with classroom needs. Successful at maintaining clean and organized supplies, planning activities and leading field trips. Excellent tutor, record keeper, and multitasker.
Experienced with client relations, team leadership, and business operations. Uses expertise to ensure exceptional service delivery and operational efficiency. Knowledge of latest beauty trends and techniques, driving client satisfaction and business growth.
Overview
16
16
years of professional experience
Work History
Clerical Associate
NYC Human Resources Administration
07.2009 - 06.2015
- Managed daily clerical tasks, ensuring accurate documentation and efficient workflow.
- Coordinated communication between departments, enhancing information exchange and collaboration.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
- Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
Teachers Aide
Crystal Early Learning Center/After School Program
07.2015 - 12.2018
- Assisted in developing engaging educational materials for diverse learning needs.
- Organized classroom resources, ensuring a safe and conducive learning environment.
- Established positive classroom environment by fostering strong relationships with students, promoting respect and open communication.
- Aided students with special needs, providing individualized support and helping them reach their full potential.
- Facilitated small group activities to enhance student participation and understanding.
- Monitored student progress and reported observations to teaching staff.
- Supported lead teachers in classroom management and lesson implementation.
Beauty Salon Owner
Faith Beauty & Spa
07.2015 - Current
- Developed and implemented customer service protocols to enhance client satisfaction.
- Assisted in creating promotional materials to increase salon visibility and attract new clients.
- Managed inventory of beauty products, ensuring availability of essential supplies for operations.
- Conducted market research to understand trends and adjust services accordingly.
- Developed a loyal client base by consistently delivering high-quality services and fostering positive relationships with customers.
- Implemented stringent hygiene and safety protocols to maintain a clean, safe environment for both clients and employees.
- Increased client satisfaction by providing personalized beauty consultations and recommending suitable products and services.
Education
No Degree -
Lehman College
Bronx, NYCertificate of Completion/ NYS License - Hair Dessing- Cosmetology
Empire Beauty School
NYC05-2017
High School Diploma -
Roosevelt
Yonkers, NY06-2003
Skills
- Salon hygiene maintenance
- Hair styling techniques
- Cutting and trimming
- Skin care treatments
- Facial treatments
- Appointment scheduling
- Hair coloring expertise
- Blow-drying techniques
- Makeup application
- Eyelash extensions
Accomplishments
My experience both as a beauty salon owner and a former teachers aide has helped me understand the importance of meeting people where they are in order to achieve their goals whether in the salon or in the classroom.
Languages
Spanish
Native or Bilingual
Timeline
Teachers Aide
Crystal Early Learning Center/After School Program
07.2015 - 12.2018
Beauty Salon Owner
Faith Beauty & Spa
07.2015 - Current
Clerical Associate
NYC Human Resources Administration
07.2009 - 06.2015
No Degree -
Lehman College
Certificate of Completion/ NYS License - Hair Dessing- Cosmetology
Empire Beauty School
High School Diploma -
Roosevelt
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