Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Office Manager
Cana's Feast Winery
12.2020 - Current
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Established QuickBooks accounting system to reflect accurate financial records.
Generated detailed financial reports for management review, facilitating informed decision-making.
Administrative Assistant
Cana's Feast Winery
05.2018 - 11.2020
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Reconciled and corrected issues with financial records.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Expedited document processing with accurate data entry and timely filing.
Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
Completed physical inventory counts each week.
Certified Pharmacy Technician & CSR
Postal Prescription Services
01.2014 - 03.2015
Managed incoming phone calls from customers seeking information about products or placing mail orders effectively and courteously.
Kept logged records of patient conversations and their medication requests while cross checking medication history.
Request new prescriptions from doctor's offices over the phone or through fax when a prescription has expired or needs refills.
Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
Facilitated resolution of payment disputes or discrepancies by collaborating with billing departments and providing necessary documentation when needed.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Increased customer satisfaction by delivering friendly, personalized service during transactions.