Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ciara Dailey

Mobile

Summary

Efficient and reliable office clerk with background in managing administrative tasks, ensuring smooth operations looking to break into the Insurance industry. Possess strong organizational skills and ability to multitask effectively across various projects. Known for improving file management systems, leading to quicker document retrieval times and increased office efficiency. Adapt at maintaining confidentiality of sensitive information and providing comprehensive support to team members.

Overview

7
7
years of professional experience
1
1
Certification

Work History

USPS Clerk

USPS (United States Postal Service)
Mobile
11.2024 - Current

Delivered exceptional customer service by selling stamps and postal products, processing money orders, and weighing packages.

Assisted customers with inquiries related to postal services and regulations.

Sorted incoming and outgoing mail, ensuring accurate addressing and appropriate postage.

Operated mail processing equipment to enhance workflow efficiency.

Monitor Technician

Mobile Infirmary
Mobile
10.2023 - 11.2025

Continuously observed and interpreted patient cardiac rhythms using specialized monitoring equipment.
Identified and reported abnormalities in heart rhythms to nurses and doctors.
Ensured timely, accurate reporting of patient data for optimal care.
Set up and maintained monitoring equipment to guarantee functionality.
Responded promptly to alarms, addressing potential issues immediately.
Collaborated with healthcare team to deliver comprehensive patient care.
Monitored patient conditions effectively, enhancing response strategies.
Documented observations meticulously to support clinical decision-making.

Customer Service Associate

West at Home - Alorica (Work at Home)
Mobile
10.2018 - 11.2023

Resolved technical issues and managed customer accounts to enhance satisfaction.
Increased sales by promoting products and services effectively.
Monitored network functionality to ensure seamless operations.
Delivered prompt technical support to address customer inquiries.

Education

High school diploma -

J B Shelton Academy
Mobile, AL
05.2010

Skills

  • Organizational skills
  • Data entry
  • Technical support
  • Quick learner
  • Dependable
  • Workflow optimization
  • Problem solving
  • Attention to detail
  • Effective communication
  • Customer service
  • Multitasking and prioritization
  • Account management
  • Ability to work cross-functionally

Certification

State of Texas Adjuster Property & Casualty Insurance - Effective 4/10/23 - 9/30/25

Timeline

USPS Clerk

USPS (United States Postal Service)
11.2024 - Current

Monitor Technician

Mobile Infirmary
10.2023 - 11.2025

Customer Service Associate

West at Home - Alorica (Work at Home)
10.2018 - 11.2023

High school diploma -

J B Shelton Academy