Ciara Elenbaas
Zeeland,MI
Summary
Dedicated and results-driven professional with over seven years of experience in operations. Proven track record in leading cross-functional initiatives and managing complex projects. Adept at fostering collaboration across departments and maintaining strong relationships with stakeholders.
Overview
7
7
years of professional experience
Work History
Integrity & Privacy Officer
Pine Rest Christian Mental Health Facilities
06.2021 - Current
- Developed and implemented a comprehensive compliance program, ensuring adherence to all relevant laws, regulations, and industry standards for the organization
- Collaborates with cross-functional teams to design and deliver compliance training programs for all employees
- Oversees the development and maintenance of written policies and procedures, aligning them with evolving regulations and industry best practices.
- Investigates potential violations and incidents, collaborating closely with legal counsel and cross-functional leaders to address and report any breaches or violations, maintaining a strong track record of resolving incidents with minimal legal consequences.
Privacy Officer & Recipient Rights Advisor
Pine Rest Christian Mental Health Facilities
01.2018 - 06.2021
- Lead the development and implementation of comprehensive HIPAA compliance strategies.
- Conducted regular privacy risk assessments and audits to identify vulnerabilities, promptly mitigating noncompliance issues.
- Worked cooperatively with leadership across all divisions to consult on Privacy related matters as needed.
- Served as the advocate for the rights and well-being of patients ensuring adherence to the Michigan Mental Health Code's (MMHC) regulations and standards while providing services to a diverse caseload of individuals.
- Investigated and resolved recipient rights complaints in alignment with the MMHC guidelines.
Quality & Compliance Manager
Bella Vita Solutions
06.2017 - 01.2018
- Implemented standards and methods to measure quality and effectiveness of company practices resulting in improved compliance percentages.
- Drove company quality standards, supporting external audits, and regulatory inspections and applying feedback to correct deficiencies.
- Assisted in supervision of day-to-day operations.
Education
Master of Science (M.S.) - Healthcare Administration -
Saint Joseph's University
Philadelphia, PA10.2017
Bachelor of Science (B.S.) - Psychology -
Grand Valley State University
Allendale, MI05.2013
Skills
- Regulatory Compliance
- Project Management
- Team Leadership
- Risk Assessments
- Articulate Communication
- Data Analysis
- Incident Report Management
- Adaptability
Timeline
Integrity & Privacy Officer
Pine Rest Christian Mental Health Facilities
06.2021 - Current
Privacy Officer & Recipient Rights Advisor
Pine Rest Christian Mental Health Facilities
01.2018 - 06.2021
Quality & Compliance Manager
Bella Vita Solutions
06.2017 - 01.2018
Master of Science (M.S.) - Healthcare Administration -
Saint Joseph's University
Bachelor of Science (B.S.) - Psychology -
Grand Valley State University
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