Ciara Feltner
Romney,WV
Summary
Highly skilled Pharmacy Technician with comprehensive certifications and extensive knowledge of pharmaceuticals. Utilizes expertise in drug counting, packaging, and ensuring compliance to provide exceptional pharmacy support. Meticulous attention to detail and exceptional multitasking abilities. Valuable member of the pharmacy team, proficient in order processing, medication packaging, and merchandising. Demonstrates quick problem-solving skills and a proactive approach to error correction. Collaborative and diligent, with a strong commitment to delivering high-quality results. Committed CPHT dedicated to consistently surpassing targets by completing tasks efficiently. Reliable team player who thrives on challenging assignments and is driven by a strong dedication to business success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Back of House Team Member
Wild Roots and Co
02.2025 - 04.2025
- Removed garbage, compost, and recycling, and placed in designated container areas.
- Performed shift side work as necessary to maintain kitchen output during peak service prep areas, and countertops
- Checked food preparation and presentation to verify quality and consistency.
- Maintained updated certifications in food safety and sanitation regulations.
- Coordinated with kitchen staff, working hard to stay ahead of demand and exceed customer expectations.
- Followed food safety practices and sanitation guidelines.
- Maintained composure and work quality while under stress.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Communicated closely with servers to fully understand special orders for customers.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Candle Maker
Lore Collective
11.2024 - 12.2024
- Inspected raw, in-process and finished material and products for defects or malfunctions.
- Cleaned jars, scraped floors and performed other general cleaning duties.
- Retrieved and transported material and supplies to and from work area and locations.
- Studied manuals and conditions to accurately determine prescribed temperature and time settings for each material and mold.
- Decreased production time with optimization of cooling methods.
- Worked well in a team setting, providing support and guidance.
- Proved successful working within tight deadlines and a fast-paced environment.
- Delivered services to customer locations within specific timeframes.
- Gained strong leadership skills by managing projects from start to finish.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
Certified Pharmacy Technician
CVS Pharmacy
10.2024 - 11.2024
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Counted, measured, and compounded medications following standard procedures.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Reviewed and verified customer information and insurance provider information.
- Collected co-payments or full payments from customers.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Certified Pharmacy Technician (CPhT)
GIANT/MARTIN'S
07.2022 - 08.2024
- Utilized pharmacy systems to enter patient and drug information.
- Reported prescription errors to pharmacists on duty in line with company policies and procedures.
- Verified written and electronic orders to prevent errors maintain the optimal security for all pharmacy drugs.
- Processed medical insurance claim forms and electronic transmissions to obtain payments for orders.
- Carefully counted out and packaged pharmaceutical orders for individuals and bulk needs.
- Answered questions from customers such as where to find desired products and explained the pharmacy policies.
- Checked pharmaceutical stock to determine inventory level and purchase supplies and medication.
- Priced stock, shelved merchandise and changed signage to reflect current sales information.
- Supported patients and clinical team members by preparing and delivering medications and supplies.
- Cleaned and sterilized work areas, glassware and equipment to protect the pharmacy staff and customers.
- Engaged customers to understand desires and offer skilled assistance with needs.
- Collected insurance and other information to distribute prescriptions.
Certified Pharmacy Technician (CPhT)
CVS Health
01.2018 - 08.2022
- Helped pharmacy department with inventory processes to provide smooth process flow and customer experiences.
- Filled prescriptions by retrieving, counting and dispensing pharmaceuticals.
- Adhered to company policy regarding good faith dispensing during prescription dispensing activities.
- Developed strong relationships with pharmacy patrons to cultivate customer loyalty.
- Made telephone calls to physicians, customers and insurance providers.
- Assisted customers and patients by offering information on goods and services.
- Completed retail pharmacy sales on assigned cash register.
- Resolved customer issues and answered questions to deliver positive customer experience.
Prep Cook
Kac-Ka-Pon Restaurant
05.2016 - 07.2016
- Portioned, arranged and garnished food to serve to waitstaff or patrons.
- Washed, peeled, cut and seeded fruits and vegetables to prepare for consumption.
- Interacted with co-workers to comply with company service standards.
- Adhered to storage and rotation protocols to maintain food freshness.
- Cleaned kitchen, walk-in refrigerators and freezers to promote food safety and sanitation.
- Handled and cleaned kitchen equipment safely to prevent damage or injury.
- Weighed, measured and mixed ingredients according to recipes or personal judgment.
- Followed all safety and sanitation guidelines and regulations.
- Obtained daily production schedule and preparation requirements from chef.
- Prepared all food items as directed in sanitary and timely manner.
- Set up and stocked stations with all necessary supplies.
- Organized and prioritized preparation of food items.
- Prepared and cooked food in quantities according to menu and number of persons to be served.
- Memorized and utilized serving portion sizes and all basic meal prep procedures.
- Prepared components of each dish on menu using recipes.
Spa Attendant
Capon Springs and Farms
04.2016 - 03.2018
- Monitored linen supply inventory and recorded ordering needs to prevent shortages.
- Maintained clean and sterilized spa environment, including lobby area and treatment rooms.
- Completed daily spa walkthrough to verify cleanliness of common areas, locker rooms and treatment.
- Collected and sorted towels, linens and bathrobes to send to laundering service.
- Communicated with guests to offer assistance and build relationships to promote spa loyalty.
- Restocked all amenities, including robes, sandals, bathroom towels, sanitizer and paper products.
- Cleaned and sanitized locker rooms and common areas, disinfecting surfaces and equipment.
- Maintained cleanliness of dressing room by cleaning mirrors, removing clothing hangers and vacuuming floor.
- Laundered soiled linens and towels and transported cleaned items to proper storage areas.
- Answered guest questions regarding available services, fees and facility policies.
- Stocked counters with locker room toiletries and loaded dirty towels into washers and dryers.
Education
High school diploma - undefined
Hampshire High School
Romney, WV07.2013
Skills
- Organizational skills
- Cleaning
- Food safety
- Data entry
- Leadership
- Sales
- Merchandising
- Communication skills
- Cooking
- Food preparation
- Medical billing
- Cash handling
- ERP systems
- Insurance verification
- Laundry
- Pharmacy technician experience
- Meal preparation
- Packaging
- Customer service
- Cashiering
- Inventory control
- Stocking
- HIPAA
- Typing
- Immunizations
- Medicare
- Compounding Medications
- Medical Terminology
- Sanitation
- Spa services
- Carpet cleaning
- Window cleaning
- Pool cleaning
- Pool maintenance
- Housekeeping management
- Computer skills
- CPR
- Photo editing
- Phone etiquette
- Babysitting
- Food handling
- Pharmacy software
- Carpentry
- Microsoft Outlook
- Microsoft Word
- ICD-10
- Experience administering injections
- ICD coding
- Coding
- Adobe Express
- Knife skills
- Medical law
- Android
- Load & unload
- Multi-line phone systems
- German
- Loss prevention
- Medical Coding
- Purchasing
- Order Entry
- Computer Operation
- Caregiving
- Microsoft Powerpoint
- Cross-training
- Work coordination
- Sanitation practices
- Supply restocking
- Records management
- Team contribution
- Professional demeanor
- Time management
- Attention to detail
- Adaptability
- Task prioritization
- Goal setting
- Problem-solving
- Quality assurance
- Written communication
- Time management abilities
- Reliability
- Effective communication
- Team coordination
- State food handler certified
Medication administration
Certification
- Pharmacy Technician Certification, Present
- CPR Certification, Present
- Certified immunizer, Present
- State Food Handlers License
Assessments
- Medical receptionist skills, Proficient, 05/01/22
- Attention to detail, Proficient, 05/01/22
- Call center customer service, Proficient, 06/01/22
- Administrative assistant/receptionist, Proficient, 05/01/22
Personal Information
Authorized To Work: US for any employer
Timeline
Back of House Team Member
Wild Roots and Co
02.2025 - 04.2025
Candle Maker
Lore Collective
11.2024 - 12.2024
Certified Pharmacy Technician
CVS Pharmacy
10.2024 - 11.2024
Certified Pharmacy Technician (CPhT)
GIANT/MARTIN'S
07.2022 - 08.2024
Certified Pharmacy Technician (CPhT)
CVS Health
01.2018 - 08.2022
Prep Cook
Kac-Ka-Pon Restaurant
05.2016 - 07.2016
Spa Attendant
Capon Springs and Farms
04.2016 - 03.2018
High school diploma - undefined
Hampshire High School
Similar Profiles
Kassidy MORAGOKassidy MORAGO
Brand Ambassador at Wild Roots VodkaBrand Ambassador at Wild Roots Vodka
Elya BartonElya Barton
COTA at Wild Roots Therapy Inc.COTA at Wild Roots Therapy Inc.
Alma De La HuertaAlma De La Huerta
Nanny at Wild RootsNanny at Wild Roots