None
Ciara Freeman
IN
Summary
Professional certified nursing assistant with experience delivering patient-centered care in fast-paced environments in various medical procedures. Skilled in assisting with daily living activities, monitoring vital signs, and providing emotional support. Strong focus on team collaboration and achieving positive outcomes. Reliable, adaptable, and skilled in using medical equipment and following care plans.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
American Senior Communities
07.2025 - Current
- Assisted residents with daily living activities to enhance comfort and well-being.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and organization of patient areas to ensure safety and hygiene standards.
- Provided emotional support to residents, fostering a compassionate environment during care routines.
- Documented patient progress and care activities accurately in electronic health records systems.
- Adapted quickly to changing resident needs, demonstrating flexibility in caregiving approaches.
- Participated in training sessions to enhance skills and knowledge in patient care practices.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Patient Service Representative
Beacon Medical Group
01.2024 - 07.2025
- Assisted patients with scheduling appointments and managing medical records efficiently.
- Handled patient inquiries, providing accurate information regarding services and insurance coverage.
- Coordinated communication between patients and healthcare providers to enhance service delivery.
- Processed patient registration forms, ensuring compliance with privacy regulations and data accuracy.
- Adapted quickly to changes in office procedures, enhancing workflow during peak times.
- Supported billing processes by verifying insurance details, reducing discrepancies in patient accounts.
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Used cerner and epic to schedule appointments.
Patient Service Representative
South Bend Clinic
01.2023 - 06.2024
- Implemented feedback mechanisms to improve patient satisfaction and streamline service operations.
- Maintained organized patient files, contributing to more efficient retrieval and management of information.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Assisted patients in filling out check-in and payment paperwork.
- Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
- Entered patient demographic and insurance data into electronic medical record system.
- Took copayments and compiled daily financial records.
- Managed waiting room operations effectively, addressing any issues or concerns that arose during peak hours.
- Streamlined appointment scheduling for increased patient convenience and reduced wait times.
Dental Assistant
Aspen Dental
03.2019 - 12.2023
- Assisted in patient preparation and comfort during dental procedures.
- Sterilized instruments and maintained cleanliness of dental operatory environments.
- Recorded patient medical histories and managed appointment scheduling efficiently.
- Provided chairside support to dentists during various treatments and examinations.
- Utilized dental software for managing patient records and treatment plans accurately.
- Educated patients on post-operative care and oral hygiene practices for improved outcomes.
- Collaborated with team members to enhance workflow efficiency in the clinic.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Education
Certificate of Technical Studies - Nursing
Ivy Tech Community College of Indiana
Crown Point, IN05-2026
High School Diploma -
John Adams High School
Mishawaka, IN06-2016
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Collecting vital signs
- Alzheimer's and dementia care
- Basic life support
- Dressing assistance
- Bedside manner
- Electronic charting
Certification
- CNA - Certified Nursing Assistant
- CPR Training - current
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Affiliations
- None
Work Preference
Work Type
Full TimeLocation Preference
On-SiteHybridQuote
How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky
Software
Languages
English
Native or Bilingual
Interests
None
Websites
Timeline
Certified Nursing Assistant
American Senior Communities
07.2025 - Current
Patient Service Representative
Beacon Medical Group
01.2024 - 07.2025
Patient Service Representative
South Bend Clinic
01.2023 - 06.2024
Dental Assistant
Aspen Dental
03.2019 - 12.2023
Certificate of Technical Studies - Nursing
Ivy Tech Community College of Indiana
High School Diploma -
John Adams High School