Ciara Fretueg

• Boosted sales revenue by developing and implementing targeted marketing campaigns.
• Enhanced brand visibility by managing online presence, including company website and social media accounts.
• Streamlined internal communication for increased efficiency between the sales and marketing teams.
• Optimized marketing materials with engaging visuals and persuasive copy, resulting in higher conversion rates.
• Achieved customer satisfaction through prompt response to inquiries, leading to repeat business and positive referrals.
• Aligned sales goals with overarching business objectives by collaborating closely with senior leadership on strategy development.
• Created and maintained customer databases to facilitate customer segmentation.

• Increased customer satisfaction by providing efficient and friendly service in a high-volume environment.
• During a high volume shift, I could do anywhere from $5k-$10k in sales.
• Enhanced team performance by providing individual coaching and feedback to bartenders in order to refine their techniques.
• Ensured consistent quality of service across the establishment by regularly updating and enforcing standard operating procedures.
• Reduced wait times for customers by implementing efficient bartender workflows and optimizing drink preparation processes.
• Streamlined inventory management systems for improved tracking of supplies, reducing waste, and ensuring timely restocking of essential items.
• Boosted overall efficiency at the bar by implementing best practices in workflow organization, time management, and multitasking strategies.
• Maintained high levels of cleanliness throughout the bar area by enforcing strict sanitation guidelines among staff members.
• Contributed to business growth by generating ideas for marketing initiatives that helped attract new patrons while retaining existing clientele base.
• Contributed to the development of bartender training manuals, ensuring comprehensive materials were available for onboarding new hires.
• Efficiently used Aloha & Shift 4 POS
• Company owns 10 bars in bar district. I have worked/helped out at Tengo Sed Cantina, Pizza Bar, Angels Rock Bar, Hotel Nightclub, Guy Fieri Taco Joint, and The Living Room.

• Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
• Increased customer satisfaction by providing efficient and friendly service in a high-volume environment.
• Enhanced team productivity by delegating tasks and overseeing workflow in a fast-paced environment.
• Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
• Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
• Trained new bartenders on mixing techniques, customer service standards, and company policies, ensuring a high-quality experience for all guests.
• Efficiently used Aloha POS
• In charge of booking guest bartenders and guest DJs for my Sunday Funday events every two weeks. I made flyers and promoted the event on social media.

• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Increased customer satisfaction by providing efficient and friendly service in a high-volume environment.
• Implemented time-saving techniques for preparing garnishes and mixing cocktails efficiently during busy shifts.
• Prepared for events by setting up bar, stocking supplies and doing opening/closing inventory.

• Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
• Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
• Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
• Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.

Petroleum Supply Specialists

• Operated and maintained storage, dispensing, and distribution facilities and pipeline systems for petroleum, oils, and lubricants.
• Performed basic preventative maintenance on POL storage and handling equipment.
• Obtained leadership, accountability, and time management skills.

Supply Specialists

• Duties consisted of receiving, inspecting, inventorying, loading, unloading, segregating, storing, issuing, delivering, and turning in organization and installation supplies and equipment.
• Prepared unit supply documents and forms with the use of Microsoft Office.
• Enhanced supply chain efficiency by implementing inventory management systems and streamlining processes.

• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maximized table turnover rate by efficiently managing reservations and seating arrangements.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Worked seasonally while on leave in the military 2008-2011

• Improved customer satisfaction by addressing and resolving complaints promptly.
• Streamlined store operations for increased efficiency, implementing new processes and procedures.
• Developed strong working relationships with staff, fostering a positive work environment.
• Increased sales through effective merchandising strategies and targeted promotions.
• Improved store sales by implementing effective merchandising strategies and optimizing floor layouts.
• Boosted store profitability with efficient scheduling, cost control measures, and loss prevention strategies.