CIARA GILMORE
Clarkston,MI
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
4
4
years of post-secondary education
3
3
years of professional experience
Work History
Manager
Beyond Juicery And Eatery
Clarkston, Michigan
02.2026 - Current
- Oversaw daily operations and ensured smooth service flow during peak hours.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained new staff on menu items, service standards, and food safety practices.
- Monitored inventory levels and coordinated orders for necessary supplies and ingredients.
- Ensured compliance with health regulations by maintaining cleanliness and safety standards.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Chargeback Specialist
Walmart
10.2023 - 11.2024
- Investigated potential fraudulent activity associated with customer accounts by conducting thorough research into each case.
- Trained new team members on chargeback procedures and protocols to ensure compliance and efficiency.
- Investigated potential fraudulent activity in customer accounts through in-depth research to support fraud prevention efforts.
Account Review Team Agent
Walmart
11.2023 - 01.2024
- Delivered customer service via chat and email, ensuring timely responses to inquiries.
- Assisted customers with placing orders, answering questions about products, pricing, availability, product uses, and credit terms.
- Completed training programs to enhance job skills and knowledge.
Education
High School Diploma -
Clarkston High School
Clarkston, MI 08.2019 - 05.2023
Skills
- Fraud Prevention
- Transaction Monitoring
- Operational Analytics
- Inventory Control
- Staff training
- Staff Onboarding
- Customer Service
- Microsoft Office
- Organizational Skills
- Accuracy and precision
- Problem-Solving
- Team Collaboration
- Problem solving
Timeline
Manager
Beyond Juicery And Eatery
02.2026 - Current
Account Review Team Agent
Walmart
11.2023 - 01.2024
Chargeback Specialist
Walmart
10.2023 - 11.2024
High School Diploma -
Clarkston High School
08.2019 - 05.2023