Ciara Glunt

•Refer Products, Services, and cross sell to members that benefit and address their specific wants and needs

•Answer inquiries regarding account balances, transaction history,service feee , interest rates, loans, fraud, etc. and open all types of memberships, loan applications, IRA’s

•Process member transactions promptly, minimizing member wait times

•Perform monthly/quarterly audits to include: safe deposit box, branch audits, negotiable audits

•Have performed on the job training for new hired and lead huddles

•Have been on multiple projects teams when new systems and products need tested and feedback to have a smooth rollout process

•Have created and managed scheduled to accommodate day to day business needs

•Coach in the moment and perform monthly and quarterly coachings

•Greet customers, take and prepare orders in a timely manner

•Operate cash register for cash, check and credit card transactions

•Work flexible schedule to meet business needs

•Restock snd organize supplies

•Upsale when order taking such as adding dips and drinks

•Balance cash registers and make weekly deposits when owner is away