Ciara Goldsberry
Ruston,LA
Summary
Able to provide professional and excellent service while fulfilling the duties of documentation, meeting deadlines, being a team player, learning and increasing skills and continuing to provide the knowledge learned throughout one’s work experience.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work History
Child Welfare Specialist 1
Department of Children
Monroe, LA
01.2022 - Current
- Assesses needs in response to identified problems with particular focus on those affecting the parent/child relationship, parenting ability, or other factors contributing to the abusive and/or neglectful environment in the family
- Conducts regular home visits with the familiy to assess safety and risk factors and determine further treatment needs
- Develops a case plan with the family to address identified issues and to link the family to community resources
- Prepares and submits appropriate reports to the court and the district attorney on cases in compliance with state laws and agency policy, prepares and submits necessary affidavits, and testifies in court proceedings
- Participates in developing case plans and objectives in family team conferences and agency staffings, and prepares cases for presentation to the multi-disciplinary team for consultation
- Provides supportive counseling and other supportive services for clients and arranges for the provision of services from community resources based on the case plan.
Mental Health Professional/MST Therapist
Pelican Bayou Counseling Agency
Shreveport, LA
01.2020 - 01.2022
- Provide direct care to clients utilizing the core competencies of addiction counseling and/or mental health counseling and may serve as primary counselor to specified caseload;
- Serve as resource person for other professionals in their specific area of expertise;
- Attend and participate in individual care conferences, treatment planning activities, and discharge planning;
- Provide on-site and direct professional supervision of any unlicensed professional or inexperienced professional;
- Function as the client’s advocate in all treatment decisions affecting the client; and
- Prepare and write notes or other documents related to recovery (e.g
- Assessment, progress notes, treatment plans, discharge, etc.).
Mental Health Professional and Housing Specialist
Cornerstone Behavioral Health, LLC
Monroe, LA
06.2019 - 09.2019
- Assist recipients and/or caregivers in improving their decision making capacity, enhancing coping and interpersonal skills and helps create the reduction of stress
- Assist recipients and/or caregivers in developing insight and producing behavioral/cognitive changes necessary for the person’s day-to-day functioning
- Facilitate individual sessions which are directed at meeting goals outlined in the recipient’s treatment plan
- Provide and foster a supportive, caring environment for all recipients and/or caregivers
- Document services provided in accordance with clinical standard
Rehab Services of NELA, Mental Health
Jonesboro
01.2019 - 06.2019
- Professional
- Complied with Medicaid rules and expectations, and followed guidelines provided to meet the eligibility criteria for the program
- Worked daily with clients diagnosed with Major Depressive Disorder, PTSD, Generalized Anxiety Disorder, Depression, Dysthymia, Bipolar, and Panic Disorder
- Documented detailed notes from sessions with clients and submitted within company deadlines
- Developed recovery plans that included life skill goals
- Attends and participates in client treatment team meetings
- Coordinated services across levels of care including initial referrals, scheduling and attending appointments
- Maintained confidentiality of records relating to client treatment
- Guiding clients in the development of skills and strategies for dealing with their problems.
Asset Preservation Coordinator
Mortgage Contracting Services, MCS
Ruston
01.2016 - 02.2019
- Receive and review incoming work, prioritize, contact appropriate resources as needed; enter transactions into PC using multiple systems
- Verify accuracy; resolve general customer issues using multiple resources and records
- Prepare, edit, distribute , and/or correcting specialized and/or complex documents/notes/entries
- Contact customer with any questions or concerns
- Works to minimize risks
- Monitor queue, ensuring necessary property preservation work is completed
- Ensure all work is completed accurately in compliance with client specifications and company policies
Internship Student
Michael E. DeBakey VA Medical Center
Houston, TX
08.2015 - 12.2015
- Planned and implemented group activities
- Computer documentation of all activities with clients
- One-to-one recreational activities with clients
- Performed initial assessments on new clients
- Performed cognitive stimulating activities with clients
- Help clients integrate back into the community
- Performed holistic activities with clients
- Searched at library and in scholarly databases to locate necessary information for research projects.
- Completed range of simultaneous job tasks to support professor's academic, research and operational needs.
- Liaised with clients to assess needs and responded to inquiries.
- Researched and reviewed information in support of daily objectives.
- Took meeting notes and compiled paperwork to support department.
Assistant Manager
Dollar Tree
Ruston
01.2011 - 08.2015
- Cashier position for one year before offering of management position
- Planning and implementing duties for cashiers
- Accurately accounted for money intake and distribution
- Securely opening and closing of store
- Janitorial duties
- Excellent customer service
- Stocking and inventory assessment and organized stock
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Created employee schedules to align coverage with forecasted demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Education
Master of Arts - Social Science, Psychology
Grambling State University
08.2017 - 12.2018
Bachelor of Science - Leisure Studies, Therapeutic Recreation
08.2011 - 12.2015
Skills
SKILLS/ACCOMPLISHMENTSProficient inMicrosoft Office SuiteExperience in working with individuals with mental illnessesGreat communicator who displays patience and compassionHighly attentive to detailsExperience in completing mental health assessments to determine level of careExperience in implementing interventions and group sessions
Timeline
Child Welfare Specialist 1
Department of Children
01.2022 - Current
Mental Health Professional/MST Therapist
Pelican Bayou Counseling Agency
01.2020 - 01.2022
Mental Health Professional and Housing Specialist
Cornerstone Behavioral Health, LLC
06.2019 - 09.2019
Rehab Services of NELA, Mental Health
01.2019 - 06.2019
Master of Arts - Social Science, Psychology
Grambling State University
08.2017 - 12.2018
Asset Preservation Coordinator
Mortgage Contracting Services, MCS
01.2016 - 02.2019
Internship Student
Michael E. DeBakey VA Medical Center
08.2015 - 12.2015
Bachelor of Science - Leisure Studies, Therapeutic Recreation
08.2011 - 12.2015
Assistant Manager
Dollar Tree
01.2011 - 08.2015