Ciara Helton
Auburn Hills
Summary
Experienced with managing and organizing comprehensive documentation systems. Utilizes advanced software tools to ensure accuracy and consistency in all documents. Knowledge of collaborative techniques to support team efficiency and project success.
Overview
8
8
years of professional experience
Work History
Document Specialist
XBPAmericas
05.2025 - Current
- Developed and maintained standardized templates for consistency across documentation processes.
- Managed document archiving, ensuring compliance with industry regulations and internal policies.
- Conducted quality assurance reviews, verifying accuracy of documents prior to distribution.
- Processed high volumes of data entries within strict deadlines.
- Implemented process improvements that enhanced overall data accuracy.
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
Molding Machine Operator
PTI Engineered Plastics
11.2024 - 05.2025
- Maintained safe working environment by strictly following safety guidelines and procedures during machine operation.
- Improved product quality by monitoring and adjusting molding machine settings according to specifications.
- Operated and monitored molding machines to ensure optimal performance and quality standards.
General Office Assistant
State Of Michigan Department Of Health And Human Services
02.2022 - 09.2023
- Checks and/or compares documents, forms, applications, or other materials for accuracy, completeness, grammar, and format.
- Receives and responds to inquiries by providing directions, instructions, or other general information or referring such inquiries to the appropriate persons.
- Distributes and provides instructions for completion of applications and other forms; reviews forms for proper completion.
- Developed and maintained comprehensive reports to support strategic initiatives and performance tracking.
- Analyzed data trends to identify operational efficiencies and enhance decision-making processes.
Intake Specialist/Legal Assistant
Fieger Law Firm
07.2018 - 06.2020
- Handling of Inbound/Outbound calls for intake processing of potential client information
- Summarize formatting of gathered information for attorneys’ review
- Identify/expedite client calls for fast tracking process to direct assigned attorneys
Education
Bachelor of Arts - Philosophy
Oakland University
Rochester Hills, MI04.2017
Skills
- Microsoft Exchange management
- Proofreading expertise
- Detail-oriented data management
- File system management
- Electronic Filing
- Analytical thinking
- Project scheduling
- Project planning
Timeline
Document Specialist
XBPAmericas
05.2025 - Current
Molding Machine Operator
PTI Engineered Plastics
11.2024 - 05.2025
General Office Assistant
State Of Michigan Department Of Health And Human Services
02.2022 - 09.2023
Intake Specialist/Legal Assistant
Fieger Law Firm
07.2018 - 06.2020
Bachelor of Arts - Philosophy
Oakland University