Ciara Knight
Greeneville ,TN
Summary
With a proven track record at Covenant Transport, I enhanced workplace safety and led a team to a significant reduction in incidents through meticulous hazard identification and fostering a culture of open communication. My expertise in safety training, coupled with strong leadership and problem-solving skills, drives continuous improvement in safety standards and employee well-being.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Safety Team Lead
Covenant Transport
05.2018 - Current
- Enhanced workplace safety by conducting regular inspections and identifying potential hazards.
- Led monthly safety meetings, fostering open dialogue between team members to address emerging concerns proactively.
- Managed Safety Team members, providing guidance and support to ensure consistent implementation of safety practices across all shifts.
- Improved overall safety record by implementing effective safety training programs for employees.
- Conducted thorough incident investigations, identifying root causes and implementing corrective actions to prevent recurrence.
- Served as the point person for all regulatory audits and inspections, ensuring full transparency and cooperation with authorities.
- Created detailed reports analyzing accident trends within the organization, informing data-driven decision-making around preventative measures.
- Facilitated communication between departments regarding safety concerns, streamlining processes and improving efficiency.
- Monitored compliance with federal, state, and local regulations, ensuring timely resolution of any identified issues or violations.
- Organized safety-related training sessions for new employees, ensuring a strong foundation in company policies and best practices from day one.
- Collaborated with management to establish a culture of safety, minimizing risk and promoting employee wellbeing.
- Conducted safety audits and inspections to identify workplace hazards and deficiencies.
- Monitored workplace activities to determine compliance with safety regulations and standards.
- Investigated incidents, determining root causes and implementing corrective actions.
- Developed and implemented safety policies and procedures to promote workplace safety.
- Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.
- Devised and monitored safety performance metrics to assess and improve safety performance.
Dispatch Coordinator
Lynn Hope Towing
04.2017 - 05.2018
- Streamlined communication between drivers, customers, and management for improved customer satisfaction.
- Mitigated potential conflicts between drivers or customers by acting as a liaison during high-pressure situations.
- Developed strong relationships with clients by providing consistent updates on shipment statuses and addressing concerns promptly.
- Collaborated with warehouse staff to prioritize shipments based on urgency and importance.
- Responded to high volume of phone and email requests to provide logistics information.
- Maintained accurate records of dispatched orders, ensuring efficient billing processes and client satisfaction.
- Created detailed reports on dispatch activities that were used by management to monitor performance trends over time.
- Provided customers with information on products and services.
- Monitored and tracked dispatch communication systems.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Utilized customer feedback to improve customer service.
Education
High School Diploma -
Chuckey-Doak High School
Afton, TN05.2010
Skills
- Safety training
- Safety management
- Teamwork and collaboration
- Problem-solving
- Safety audits
- Time management
- Attention to detail
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Decision-making skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Relationship building
- Accident investigation
- Task prioritization
- Self motivation
- Professionalism
- Record keeping
- Adaptability
- Project management
- Data analysis
- Report writing
- Risk management
- Root-cause analysis
- Program development
- Analytical skills
- Detail orientation
Timeline
Safety Team Lead
Covenant Transport
05.2018 - Current
Dispatch Coordinator
Lynn Hope Towing
04.2017 - 05.2018
High School Diploma -
Chuckey-Doak High School
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