Ciara Lambert
Cincinnati,,Ohio
Summary
Health care consulting professional with expertise in managing complex projects and building strong client relationships. Skilled in turning data into actionable insights that drive health and wellness improvements. Dedicated to delivering strategic advice and enhancing client satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Health Consulting Analyst
Mercer, A business of MarshMcLennan
Cincinnati, Ohio
06.2023 - Current
- Lead client interactions as the main point of contact, ensuring successful project outcomes and client satisfaction.
- Deliver strategic health care consulting advice on benefits design, enhancing client wellness initiatives, and cost management.
- Direct internal and external client projects, including vendor implementations, and financial reporting.
- Simplify the client experience by coordinating multiple stakeholders to ensure efficiency and clarity.
- Analyze and interpret data to support evidence-based consulting decisions, and develop deliverables.
- Cultivate trusting relationships with clients and their vendor partners to create a dynamic ecosystem that aligns with strategic objectives.
Community Health Intern
Bon Secours Mercy Health
Cincinnati, Ohio
05.2022 - 08.2022
- Represent Mercy Health at various community-based meetings and events.
- Partnered with First Financial Bank to create homeless care kits for Mercy Health emergency rooms
- Assisted with program design and recruitment for the Mercy Serves AmeriCorps program.
- Conducted independent projects with various stakeholders and departments throughout Mercy Health.
Community Health Assistant
Xavier University
Cincinnati, Ohio
08.2021 - 06.2022
- Became a certified COVID-19 contact tracer through Johns Hopkins University.
- Conducted wellness checks on those in quarantine.
- Provided thorough analysis and record-keeping of all patient interactions.
- Assisted with health promotion and safety on campus.
- Adapted to a fluid and changing environment as protocols and guidelines continuously change.
Education
Bachelor Of Science (BS) - Health Care Administration And Business
Xavier University
Cincinnati, OH05-2023
Master Of Science - Health And Wellness Management
The University of Cincinnati
Cincinnati, OHSkills
- Advanced Excel for data analysis
- Project management
- Client relationship management
- Health care consulting
- Benefits design
- Strategic planning
- Proactive planning and anticipation of client needs
- Team collaboration and coordination
- Deep understanding of the current health care landscape
Certification
Licensed Health Insurance Agent
Timeline
Health Consulting Analyst
Mercer, A business of MarshMcLennan
06.2023 - Current
Community Health Intern
Bon Secours Mercy Health
05.2022 - 08.2022
Community Health Assistant
Xavier University
08.2021 - 06.2022
Bachelor Of Science (BS) - Health Care Administration And Business
Xavier University
Master Of Science - Health And Wellness Management
The University of Cincinnati