Open To Work
Ciara Lawrence
Mulberry,FL
Summary
Hardworking and engaging individual with extensive experience in retail management. Capable of performing store operations, including cash handling and staff training, while ensuring high standards of customer service. Demonstrates a commitment to maintaining a professional appearance and fostering a welcoming environment. Proven ability to stand for extended periods while managing multiple tasks efficiently.
Reliable Desired Position with solid track record in long-haul and local trucking. Demonstrates consistent performance in adhering to safety regulations and timely deliveries. Proven ability to operate various types of trucks and navigate challenging routes effectively.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Manager
Papa Johns Pizza
01.2012 - 02.2015
- Took necessary steps to meet customer needs and effectively resolve food or service issues.
- Up-sold additional menu items, beverages and desserts to increase restaurant profits.
- Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
- Worked well with teammates and openly invited coaching from the management team.
- Took initiative to find extra tasks when scheduled duties were completed.
- Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
- Frequently washed and sanitized hands, food areas and food preparation tools.
Manager
Domino Pizza
01.2009 - 09.2012
- Open and close store
- Make deposits and bank runs
- Hire and train new employees
- Great customer service
- Recorded customer orders and repeated them back in a clear, understandable manner.
- Correctly received orders, processed payments and responded appropriately to guest concerns.
- Mastered Point of Sale (POS) computer system for automated order taking.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Took necessary steps to meet customer needs and effectively resolve food or service issues.
Professional truck driver
CRST
02.2015 - 06.2015
- Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes.
- Processed shipment documents neatly and efficiently for each load.
- Obtained and maintained proper delivery authorization and pickup documentation.
- Retained valid proof of insurance and registration in vehicle at all times.
- Conducted daily DOT pre-trip inspections according to a set checklist.
- Submitted reports on the condition of the truck at the end of each trip.
- Interacted with customers and vendors in a friendly and timely manner.
- Notified supervisor of any customer or delivery problems.
- Operated a tractor-trailer combination in urban, suburban and rural environments and in all types of weather conditions.
- Recorded expenses and maintained receipts.
Professional Truck Driver
International Cold Storage
2018 - 2020
- Operated commercial vehicles safely across diverse terrains and weather conditions.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Delivered freight on time, maintaining high customer satisfaction levels.
- Managed route planning to optimize fuel efficiency and delivery timelines.
- Maintained accurate logs of driving hours and vehicle maintenance records.
- Collaborated with dispatchers to address logistical challenges promptly.
- Emphasized punctuality; arriving at pick-up locations ahead of time to facilitate expedited loading procedures and avoid potential delays in the process.
- I also help in the warehouse when needed loading and preparing loads .
Professional Truck Driver
Global Logistics
04.2016 - 12.2021
- Implemented best practices for load securing to prevent cargo damage during transit.
- Utilized strong problem-solving skills when faced with unexpected obstacles during transportation, identifying alternative routes or solutions as needed to prevent major disruptions.
- Maintained accurate records of miles driven, fuel expenses, and delivery details for efficient reporting and cost analysis.
- Emphasized punctuality; arriving at pick-up locations ahead of time to facilitate expedited loading procedures and avoid potential delays in the process.
- Delivered goods in a timely manner by adhering to strict schedules and maintaining constant communication with dispatchers.
- Navigated complex road conditions, adapting driving techniques to maintain safety standards during adverse weather events.
- Demonstrated attention to detail when completing paperwork accurately; submitting bills-of-lading promptly upon arrival at the destination for efficient processing.
- Reduced delays and increased on-time deliveries by effectively planning routes using GPS technology and maps.
- Managed challenging situations calmly under pressure; addressing mechanical breakdowns or unforeseen delays in an organized manner while keeping stakeholders informed as needed.
- Maintained a clean and organized vehicle, ensuring a positive representation of the company brand while on the road.
- Developed strong relationships with clients by providing exceptional service during pick-ups or deliveries which resulted in repeat business opportunities.
- Improved customer satisfaction through professional communication and prompt resolution of any issues or concerns.
- Increased fuel efficiency through careful route selection and strategic trip planning that took into account traffic patterns or potential obstacles.
Correctional Officer
South Bay Mental Health
11.2019 - 04.2020
- Ensured safety and security of inmates through consistent monitoring and surveillance.
- Conducted regular inspections to maintain compliance with facility regulations and standards.
- Advised on conflict resolution strategies to de-escalate potential disturbances among inmates.
- Implemented training sessions for new staff on emergency protocols and safety procedures.
- Maintained accurate records of inmate behavior and incidents for reporting purposes.
- Supervised daily activities, ensuring adherence to schedules and operational policies.
- Developed and refined procedures to enhance overall security measures within the facility.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Cashier
TNT Fireworks
01.2021 - 2021
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Managed cash register operations, ensuring balanced cash drawers at end of shifts.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experience.
- Trained new staff on register procedures and customer interaction best practices.
- Assisted in promotional displays, contributing to increased visibility of special offers.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Professional Truck Driver
Tribe Express
09.2021 - 2024
- Demonstrated strong knowledge of DOT regulations, ensuring compliance with all applicable laws during transportation activities.
- Consistently maintained clear lines of communication between company management, dispatchers, customers, and peers to ensure smooth operations at all times.
- Operated various types of heavy equipment safely and effectively for loading or unloading purposes as needed.
- Participated in ongoing training opportunities, staying up to date on industry best practices and advancements in trucking technology for continued professional growth.
- Assisted fellow drivers when necessary, fostering a supportive work environment that prioritized teamwork and collaboration.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Enhanced overall safety by conducting thorough pre-trip and post-trip inspections, ensuring proper vehicle maintenance.
- Operated with safety and skill to avoid accidents and delays.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Dropped and hooked trailers and changed configuration of equipment.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Professional Truck Driver
Pma Logistics
03.2024 - Current
- Trained new drivers on safety protocols and operational procedures.
- Collaborated with team members to optimize loading procedures, resulting in minimized load times and maximized efficiency.
- Exhibited exceptional time management skills, consistently meeting deadlines while balancing multiple responsibilities simultaneously.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Completed routine maintenance on truck to keep in working order.
- Inspected load security and checked for damages.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Delivered freight on time, maintaining high customer satisfaction levels.
Education
High School Diploma - undefined
Plantation High School
Sunrise, FL, broward01.2009
High School Diploma - Drafting Arch
Sheridan Tech
Sheridan, FL, broward01.2009
Skills
Timeline
Professional Truck Driver
Pma Logistics
03.2024 - Current
Professional Truck Driver
Tribe Express
09.2021 - 2024
Cashier
TNT Fireworks
01.2021 - 2021
Correctional Officer
South Bay Mental Health
11.2019 - 04.2020
Professional Truck Driver
Global Logistics
04.2016 - 12.2021
Professional truck driver
CRST
02.2015 - 06.2015
Manager
Papa Johns Pizza
01.2012 - 02.2015
Manager
Domino Pizza
01.2009 - 09.2012
High School Diploma - undefined
Plantation High School
High School Diploma - Drafting Arch
Sheridan Tech
Professional Truck Driver
International Cold Storage
2018 - 2020
Certification
- Food Certification
- Class A license
- Endorsement-Hazmat, doubles and triples, tankers
- Fork lift