Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ciara Lindstrom

Riverside,CA

Summary

Motivated employee with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Server

Buffalo Wild Wings, BWW
11.2024 - Current
  • Delivered exceptional customer service by accurately taking orders and addressing guest inquiries.
  • Coordinated with kitchen staff to ensure timely food preparation and delivery to guests.
  • Managed multiple tables simultaneously while maintaining high standards of service quality.
  • Assisted in resolving customer complaints effectively to enhance satisfaction and loyalty.
  • Monitored dining area for cleanliness and adherence to health regulations throughout shifts.
  • Upsold menu items to enhance guest experience and boost restaurant revenue.
  • Collaborated with team members to ensure smooth operations during peak service hours.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Server

T.G.I.Frday's
07.2024 - 10.2024
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, roll silverware, stock ice, plates, and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Processed orders and sent to kitchen employees for preparation.
  • Answered customers' questions, recommended items, and recorded order information.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Increased sales significantly by upselling higher-end products to customers.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Server/Hostess

Polly's Pies Restaurant & Bakery
06.2022 - 05.2023
  • Knowledge of food service regulations
  • Attending to diners before, during, and after their meals
  • Ensure timely delivery of food and beverages by checking on the tables periodically throughout the service
  • Pack food items
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Roll silverware
  • Make coffee
  • Fill beverage cups and assist to clear dishes
  • Maintain clean and orderly lobby, checkout, marketplace and bathroom areas
  • Stock shelves and pie cases
  • Empty trash receptacles and restock supplies as needed
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Carefully handle all cash and card transactions
  • Wear a smile and positive attitude

Driver

DeMatteo's Pizza
12.2021 - 06.2022
  • Transporting food to customers at their desired locations
  • Managing cash and card payments upon delivery, as needed
  • Adhering to road and traffic regulations
  • Remaining up-to-date with the restaurant's promotions and informing customers of these accordingly
  • Anticipating and responding to customers' queries and complaints
  • Topping pizzas, making salads and appetizers
  • Managing the register and carefully handling cash and card transactions
  • Greeting all customers as the enter the establishment
  • Establishing excellent customer service
  • Keeping restaurant clean throughout work shift and at the end of the shift
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Verified orders prior to completing deliveries to avoid customer complaints.

Retail Associate

Goodwill Industries
01.2021 - 10.2021
  • Interact with customers and sales prospects
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocking products
  • Price products based on item, name brand, quality and size
  • Answer phones
  • Count registers at beginning and end shifts
  • Promote Good Will mission Statement
  • Collect cash donations
  • Follow ALL safety protocols
  • Greets and receives customers in a welcoming manner
  • Directs customers by escorting them to racks and counters
  • Promotes sale of the day
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered questions about store policies and addressed customer concerns.

Front Counter Cashier

Johnnys Burgers
10.2018 - 03.2019
  • Ability to work in a highly fast paced environment
  • Processed credit card, and gift certificate payments with POS.
  • Approached every question or concern with calm and level-headed approach.
  • Carefully/properly handling food orders
  • Operating fryer
  • Keeping restaurant clean at all times especially after lunch rush
  • Count money in cash drawers in beginning and end of shifts to ensure ALL transactions were handled properly
  • Maintained stock and replenished workstation products.
  • Warmly welcomed customers upon approaching counter and placing orders.

Server/Bartender

The Hideaway Cafe
12.2015 - 09.2017
  • Adapted quickly into working in a highly-fast paced environment
  • Carefully handled ALL cash and card transactions
  • Greeted customers as they enter establishment
  • Maintained conversations with customers, while keeping up with all daily tasks in the work-place
  • Keeping bar area and work-place clean and maintained
  • Demonstrated flexibility in regards to work assignments and work schedule
  • Carefully handled and maintained control/documentation of products in inventory
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

Science/Diagnostic Medical Sonography

Mt. San Jacinto College

High School Equivalency Diploma -

Summit View Independent Studies
03-2019

Skills

  • Daily specials memorization
  • High volume dining
  • Team member support
  • Effective customer upselling
  • Customer service
  • Food safety practices
  • Cash handling
  • Multitasking and organization
  • Positive and professional
  • POS operation
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • Safe food handling
  • Team collaboration
  • Order accuracy

Certification

  • RBS Certified (alcohol beverage control), 10/01/22, 10/31/25
  • Driver's License

Timeline

Server

Buffalo Wild Wings, BWW
11.2024 - Current

Server

T.G.I.Frday's
07.2024 - 10.2024

Server/Hostess

Polly's Pies Restaurant & Bakery
06.2022 - 05.2023

Driver

DeMatteo's Pizza
12.2021 - 06.2022

Retail Associate

Goodwill Industries
01.2021 - 10.2021

Front Counter Cashier

Johnnys Burgers
10.2018 - 03.2019

Server/Bartender

The Hideaway Cafe
12.2015 - 09.2017

High School Equivalency Diploma -

Summit View Independent Studies

Science/Diagnostic Medical Sonography

Mt. San Jacinto College