Ciara Maag
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives. Ready to re-enter the workforce after a break since 2022 due to personal reasons, eager to contribute skills and experience to a new opportunity.
Overview
8
8
years of professional experience
Work History
Patient Service Representative
Tuolumne Me-Wuk Indian Health Center
02.2022 - 08.2022
- Greet patients with a positive attitude, check in and screen patients for their appointments, take copays and bill payments, scan insurance into chart and any other necessary documents
- Call to confirm or cancel patients appointments, answer calls and input EHR notes if needed for nurse or providers, create PCC's for providers and prep the schedule for the next day
- Help other departments catch up on tasks when behind and perform opening and closing tasks
Waitress & Manager
The Peppery
06.2016 - 10.2021
- Along with waiting on customers, I also had to bus tables and hostess daily
- Answer the phone, take orders over the phone, take reservations, perform opening and closing tasks and side work before, after and during each shift, host banquet lunches and dinners
- Be a team player and have an exceptional attitude
Esthetician
Jillian Day Spa & Salon
04.2019 - 08.2019
- Performed facials and waxing, made sure everything was cleaned and sanitized at all times
- Made clients feel heard and seen during facial and gave good product recommendations based on what they needed and skin type
Receptionist
Active Chiropractic
12.2015 - 06.2016
- Answer the phone, greet patients, create appointments and check them in and out
- Keep all papers and charts organized and stocked, perform all projects and tasks at hand
- Send invoices when necessary, call to confirm or reschedule appointments
Barista
Schnoogs Cafe & Espresso
03.2015 - 06.2016
- Greeted customers and took their orders, performed all opening and closing tasks in a timely fashion
- Made all food and drinks, stocked all inventory, kept all chairs, tables, and counters clean at all time
Cashier
Big 5 Sporting Goods
07.2014 - 03.2015
- Make sure customers are greeted and made to feel noticed.
- Work register, keep front area by register clean and organized, perform all tasks asked of managers
Education
Esthetics License - skin and makeup
Paul Mitchell The School Modesto
02.2019
High School Diploma - ROP Health Careers, ROP Culinary Arts, ROP Photography
Sonora High School
06.2014
Skills
- Customer service
- Verbal and written communication
- Phone etiquette
- Problem-solving
- Multitasking and organization
- Team collaboration
- Friendly and outgoing
- Attention to detail
- Punctual and hardworking
Timeline
Patient Service Representative
Tuolumne Me-Wuk Indian Health Center
02.2022 - 08.2022
Esthetician
Jillian Day Spa & Salon
04.2019 - 08.2019
Waitress & Manager
The Peppery
06.2016 - 10.2021
Receptionist
Active Chiropractic
12.2015 - 06.2016
Barista
Schnoogs Cafe & Espresso
03.2015 - 06.2016
Cashier
Big 5 Sporting Goods
07.2014 - 03.2015
High School Diploma - ROP Health Careers, ROP Culinary Arts, ROP Photography
Sonora High School
Esthetics License - skin and makeup
Paul Mitchell The School Modesto
Similar Profiles
Kevin AndrewsKevin Andrews
Director of Human Resources at Tuolumne Me-Wuk Indian Health CenterDirector of Human Resources at Tuolumne Me-Wuk Indian Health Center
Rebecca Vierra-BrickRebecca Vierra-Brick
Family Practice Nurse Practitioner at Tuolumne Me Wuk Indian Health CenterFamily Practice Nurse Practitioner at Tuolumne Me Wuk Indian Health Center
Brittany KauffmanBrittany Kauffman
Lead Medical Records Specialist at Tuolumne Me-Wuk Indian Health CenterLead Medical Records Specialist at Tuolumne Me-Wuk Indian Health Center
Kathryn ZimmermanKathryn Zimmerman
PSR - Patient Service Representative /Customer Service Representative at Cooper Health SystemPSR - Patient Service Representative /Customer Service Representative at Cooper Health System
Jana WilliamsJana Williams
Patient Service Representative II/Customer Service Representative at Arise PlatformPatient Service Representative II/Customer Service Representative at Arise Platform