Ciara Mason

• Documenting underwriting decisions within company policies and guidelines
• Analyzed credit reports, financial statements and tax returns, title documents, appraisals during underwriting process to evaluate repayment capabilities
• Accuracy of details identifying and resolving application discrepancies and compliance relevant regulations.
• Increased customer satisfaction through reduced underwriting cycle times efficiency handling of loan high volume applications in high paced environment
• Employing effective time management strategies.
• Educating new lending hires and existing team members on lending procedures in application processing credit assessments interviewing skills Observing cross selling opportunities

Promotes community partnerships with local organizations

• Analysis of members financial situation to provide appropriate loan disclosures recommendations for home equity products.
• Processed loan applications and monitored progress from start to finish.
• Execute Lisc loans assisting homeowners in the City of Detroit Innovation Home Repair Program application process
• Evaluated applications requests and documents to verify deeds of homeownership home insurance coverage title report , income requirements property loan to value and debt ratio
• Compiled closing packages for drafting closing documents, and lien placement completeness. Adhere with City regulations

• Multi job structured setting.
• Excellent communication skills, both verbal and written.
• Multiple tasks, loan duties preparing closing documents funding applications, opening of membership accounts certificate of deposits IRA's, Balancing of cash drawer Operating Cash Dispensers, Performing account transactions, loan payments ATM loading, Exceptional customer service