Ciara Matthews
Smithfield
Summary
Licensed Practical Nurse (LPN) and Registered Medical Assistant (RMA) with 8+ years of clinical experience in pediatric, urgent care, and outpatient settings. Skilled in medication administration, phlebotomy, patient assessment, wound care, and EHR documentation (Epic/Allscripts). Proven leader with experience training and supervising clinical teams, optimizing workflow, and ensuring high-quality patient-centered care. Strong communicator committed to safety, infection control, and compassionate patient support.
Healthcare professional with strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant (CMA III) – Clinical Team Lead
UNC Urgent Care at Clayton
03.2022 - Current
- Led and supervised a team of 30+ clinical staff, ensuring adherence to medical protocols and efficient workflow
- Trained and onboarded new staff on vital signs, injections, EKGs, and phlebotomy
- Collaborated with physicians in minor procedures, maintaining sterile field and instrument readiness
- Administered medications orally and via injection per provider orders
- Performed phlebotomy and pre-visit patient screenings
- Managed medical supply inventory and coordinated with vendors to maintain quality and budget compliance
Certified Medical Assistant II
Fuquay Varina Family Medicine
06.2018 - 03.2022
- Conducted patient triage and comprehensive vital sign assessments
- Assisted with direct patient care across multiple clinical areas
- Ensured strict HIPAA compliance and accurate EMR documentation (Epic)
- Administered immunizations and therapeutic injections
- Coordinated appointment scheduling to optimize clinic workflow
Lab Manager / Registered Medical Assistant
Cornerstone Pediatrics and Adolescent
08.2015 - 12.2019
- Managed daily operations of a pediatric clinical laboratory in compliance with CLIA and OSHA
- Supervised and trained clinical staff; conducted competency assessments and scheduling
- Performed pediatric phlebotomy, specimen handling, and lab documentation
- Maintained quality control and equipment calibration
- Coordinated inventory and vendor relationships
- Collaborated with providers to ensure safe, efficient patient care
Registered Medical Assistant
OrthoCarolina
04.2015 - 08.2015
- Roomed patients and prepared exam rooms
- Obtained and updated medical histories and vital signs
- Conducted telephone triage and assisted with in-office procedures (casting, bracing, suture removal)
- Documented patient encounters using Allscripts EMR
Registered Medical Assistant / Clinical Extern
Lake Norman Family Medicine
01.2015 - 08.2015
- Completed 180-hour externship providing direct patient care under supervision
- Recorded vital signs, performed patient triage, and prepared exam rooms
- Assisted providers with DOT physical exams and pulmonary function tests (PFTs)
- Administered immunizations and therapeutic injections
Education
Practical Nursing Diploma / Certificate -
Durham Technical Community College
Durham, NC07.2025
Registered Medical Assistant / Associate of Applied Science - undefined
ECPI University
Charlotte, NC03.2015
Skills
- Medication administration (oral, IM, SQ)
- Vital signs & patient assessments
- Wound care & dressing changes
- Phlebotomy & injections
- EKGs & specimen collection
- Patient education & care coordination
- Infection control & safety
- EHR/EMR documentation (Epic, Allscripts)
- Team-based & independent patient care
Certification
- Licensed Practical Nurse (LPN) – State of NC, License #___
- Registered Medical Assistant (RMA) – AMT
- BLS/CPR – American Heart Association
Timeline
Certified Medical Assistant (CMA III) – Clinical Team Lead
UNC Urgent Care at Clayton
03.2022 - Current
Certified Medical Assistant II
Fuquay Varina Family Medicine
06.2018 - 03.2022
Lab Manager / Registered Medical Assistant
Cornerstone Pediatrics and Adolescent
08.2015 - 12.2019
Registered Medical Assistant
OrthoCarolina
04.2015 - 08.2015
Registered Medical Assistant / Clinical Extern
Lake Norman Family Medicine
01.2015 - 08.2015
Registered Medical Assistant / Associate of Applied Science - undefined
ECPI University
Practical Nursing Diploma / Certificate -
Durham Technical Community College