Ciara Miller

• Disinfected and mopped bathrooms to keep home sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
• Oversaw household duties such as light housekeeping tasks or running errands when required.
• Played games, worked on puzzles, and read books to young children.
• Built positive and nurturing environments to support child social and emotional growth.
• Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.

• Customer service Dialer Temp Position
• Managed a high volume of calls daily while maintaining professionalism and efficiency.
• Generated new leads through targeted cold calling efforts, expanding the company''s client base.
• Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
• Informed current and prospective customers of promotions and new or upgraded products.
• Handled high-volume telemarketing operations with expert use of client management software and computer dialing.

Security Professional

• Maintained a safe environment for staff and visitors through proactive surveillance and communication.
• Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
• Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
• Assisted in the development of comprehensive security plans for special events and occasions.
• Managed access control systems to ensure authorized entry, maintaining secure environment.

• Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
• Exhibited good attendance, work habits, and willingness to learn job functions.
• Prevented damage to packages and products by correctly securing loads.
• Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.

Security Guard

• Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Checked and verified photo identification prior to granting facility access.
• Maintained a safe environment for staff and visitors through proactive surveillance and communication.