Ciara Mitchem
Daniels,WV
Summary
Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.
Overview
11
11
years of professional experience
Work History
Cook/Custodian/Substitute Teacher's Aide
Raleigh County Board of Education
Beckley, WV
12.2020 - Current
- Ensured the cleanliness and functionality of the school building through routine maintenance.
- Managed secure opening and closing procedures for the building.
- Ordered and maintained inventory of cleaning and maintenance supplies.
- Executed landscaping tasks to enhance outdoor aesthetics.
- Sustained kitchen cleanliness for food safety compliance.
- Prepared meals for students while adhering to nutritional guidelines.
- Monitored student behavior to promote a positive learning environment.
- Organized educational resources and maintained classroom inventory systems.
Small Business Owner
Self-employed, Mitchem's Services
Daniels, WV
01.2014 - Current
- Provided comprehensive commercial cleaning services tailored to client specifications.
- Managed roofing, painting, and flooring projects to ensure high-quality results.
- Engaged in consistent client communication to promote satisfaction and service continuity.
- Maintained office supplies inventory and ordered materials as required.
- Resolved customer inquiries and complaints promptly to enhance satisfaction levels.
- Oversaw daily small business operations, including customer service and financial management.
Customer Service Representative
Executive Air Terminal
Charleston, WV
01.2017 - 10.2017
- Coordinated communications with air traffic control and pilots to ensure smooth operations.
- Answered phone inquiries promptly to maintain high service standards.
- Reconciled fuel receipts for accurate financial tracking.
- Maintained workspace cleanliness and organization to uphold safety and efficiency.
- Arranged hotel and car rentals for seamless travel experiences.
- Managed phone inquiries and directed calls to appropriate staff.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Offered exceptional customer service to ensure customer satisfaction.
Education
NHA Certified Phlebotomy Technician - Phlebotomy
Academy of Careers And Technology
01-2025
High School Diploma -
Penn Foster High School
06-2014
Skills
- Team collaboration
- Attention to detail
- Detail orientation
- Data entry
- Building rapport
- Professional telephone demeanor
- Customer consulting
- Phlebotomy procedures
- Problem-solving
References
References available upon request.
Personal Information
Education
false
Timeline
Cook/Custodian/Substitute Teacher's Aide
Raleigh County Board of Education
12.2020 - Current
Customer Service Representative
Executive Air Terminal
01.2017 - 10.2017
Small Business Owner
Self-employed, Mitchem's Services
01.2014 - Current
NHA Certified Phlebotomy Technician - Phlebotomy
Academy of Careers And Technology
High School Diploma -
Penn Foster High School
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