Ciara Montemayor
San Antonio,TX
Summary
A dependable student /employee seeking to expand skills and contribute to company success. Considered hardworking. Willing to take on any task to support the team and help the business succeed. Offers strong social and leadership abilities, ethical, and detail-oriented. Currently, a student working toward a bachelor's Degree in Biology and seeking the opportunity to begin a career. Identifies and quickly closes any knowledge gaps to offer the employer and team value.
Overview
3
3
years of professional experience
Work History
Stockroom Associate/Team Captain
Nike
Laredo, TX
10.2023 - Current
- Maintained open lines of communication between the team and management.
- Facilitated conflict resolution among team members when necessary.
- Motivated the entire team by creating a positive environment where everyone felt valued and appreciated.
- Developed a system for tracking project milestones and ensuring deadlines were met.
- Encouraged creative thinking among the team to generate innovative ideas for problem solving.
- Received, unpacked and stored incoming stock items.
- Maintained cleanliness in the storeroom area at all times.
- Assisted in annual physical inventory count activities as required.
- Developed efficient methods for stocking shelves quickly while maintaining accuracy.
- Tracked down lost or missing items from suppliers when needed.
- Organized shelves and racks in an orderly manner with correct product placement.
- Ensured that merchandise was properly labeled, priced, displayed and rotated.
- Reported any discrepancies between expected delivery quantities and actual arrival amounts to appropriate personnel immediately.
- Provided training sessions for new employees regarding storeroom policies and procedures.
Sales Associate
Nike
08.2023 - 10.2023
- Handled customer complaints in a professional manner.
- Demonstrated product features and benefits for customers' needs.
- Greeted customers and provided exceptional customer service.
- Maintained up-to-date knowledge of store merchandise and policies.
- Provided accurate information about products, prices and services.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Assisted customers with product selection, sizing and styling.
- Upsold additional items based on customer interests and needs.
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Engaged customers in friendly, professional dialogue to determine needs.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Helped customers find specific products, answered questions, and offered product advice.
- Used technology resources to assist customers in locating and selecting items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Adhered to company initiatives and achieved established goals.
- Worked with fellow sales team members to achieve group targets.
Media Associate
Hollister
08.2021 - 01.2022
- Managed customer service inquiries via email and social media channels.
- Conducted research to identify target audiences, trends and industry insights.
- Developed and implemented media plans for various campaigns.
- Collaborated with marketing team on email campaigns targeting potential customers.
- Assisted in creating videos, podcasts and other multimedia content.
Education
Bachelor's Degree in Biology - Sports Medicine
The University of Texas At San Antonio
San Antonio, TX05-2026
High School Diploma -
United High School
05.2022
Skills
- Strong problem-solving
- Attention to Detail
- Strong Computer skills
- Interpersonal Skills
- Communication
- Sense of Urgency
- Collaboration
- Leadership
- Goal-oriented
- Critical thinking
- Attention to detail
- Active listening
- Adaptability and Flexibility
- Reliability
- Mentoring
- Analytical Thinking
- Effective Communication
- Organizational Skills
- Analytical Skills
- Excellent Communication
- Goal Setting
- Active Listening
- Time Management
- Multitasking
Languages
- English - Native Speaker
- Spanish - Native Speaker
Community Service
- Volunteer my time to read to and tutor the third grade students
- Volunteer to help motivate young children learn about the health and fitness life
Languages
English
Full Professional
Spanish
Professional
Timeline
Stockroom Associate/Team Captain
Nike
10.2023 - Current
Sales Associate
Nike
08.2023 - 10.2023
Media Associate
Hollister
08.2021 - 01.2022
Bachelor's Degree in Biology - Sports Medicine
The University of Texas At San Antonio
High School Diploma -
United High School
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