Ciara Powell

Phlebotomy

• Ensured all tools and equipment were consistently cleaned and sterilized.
• Confidently performed venipuncture on patients across various age groups.
• Preformed venipuncture / skin puncture to obtain blood samples for laboratory testing.
• Proficient in performing both Venipuncture and Capillary punctures.

• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.