Ciara Raybon
Olympia Fields,IL
Summary
Dedicated entry-level Case Worker with strong interpersonal and active listening skills. Experience in maintaining confidentiality and managing documentation while collaborating effectively with diverse populations. Committed to leveraging academic knowledge in social services to positively impact clients' lives.
Overview
13
13
years of professional experience
Work History
CNA
Self
Matteson, Illinois
10.2020 - 03.2026
- Assessed vital signs, including blood pressure and temperature, to monitor client health.
- Monitored client health and reported changes to family, enabling timely interventions.
- Assisted clients with daily living tasks, such as eating and mobility. with activities of daily living, including bathing, dressing and grooming.
- Facilitated daily living activities and personal hygiene routines, promoting client independence and dignity.
- Enhanced clients' emotional well-being through active listening and companionship, fostering trust and support.
- Educated clients and families on health topics and available resources, empowering informed decision-making.
- Provided compassionate customer service while interacting with patients, families, and guests.
- Maintained a clean and safe environment for clients through regular housekeeping tasks
Home Health Aide
Acts Of Grace
Matteson, Illinois
11.2017 - 04.2020
- Facilitated daily living activities and personal hygiene to enhance client independence.
- Assisted patients with personal hygiene and coordinated household chores to maintain a comfortable living environment.
- Monitored client health and reported changes to healthcare team.
- Administered prescribed medications and maintained accurate records.
- Maintained a clean and safe environment for clients at home.
- Provided companionship and emotional support to foster clients' overall well-being.
Receptionist
Brown Mackie College
Merrillville, Indiana
03.2013 - 12.2017
- Greeted visitors and assisted with inquiries, fostering a welcoming environment and enhancing visitor experience.
- Managed incoming calls, promptly routing them to appropriate departments to ensure efficient communication.
- Scheduled appointments for students and faculty, maximizing efficiency of internal scheduling software.
- Maintained organized front desk, ensured supplies were well-stocked for seamless daily operations.
- Sorted and delivered mail to staff and faculty daily, facilitating timely communication and ensuring operational continuity.
Education
CNA
Prairie State College
Chicago Heights, IL10-2020
Skills
- Documentation accuracy
- Client advocacy
- Emotional support
- Customer service
- Attention to detail
- Time management
- Multitasking and organization
- Team collaboration
- Flexibility and adaptability
- Cultural sensitivity
- Active listening
- Compassionate communication
- Problem solving
Timeline
CNA
Self
10.2020 - 03.2026
Home Health Aide
Acts Of Grace
11.2017 - 04.2020
Receptionist
Brown Mackie College
03.2013 - 12.2017
CNA
Prairie State College