CIARA RHODES
Lancaster,CA
Summary
Detail-oriented administrative professional with a U.S. Navy background and over a decade of experience in compliance, contracts, and operations within property management and facilities. Excels in maintaining confidentiality, managing complex documentation, and ensuring regulatory compliance. Leverages strong procedural knowledge and effective communication to enhance property operations and tenant satisfaction.
Overview
29
29
years of professional experience
Work History
Facilities Administrator
Howard CDM
Orange County, CA
05.2025 - 07.2025
- Managed daily operations and vendor coordination at Orange County School of the Arts (OCSA) and California School of the Arts - Duarte (CSArts), ensuring seamless facility functionality.
- Acted as the primary liaison between school administration, contractors, and third-party vendors for capital improvements and maintenance.
- Coordinated multiple construction projects, such as soundproofing, security enhancements, and exterior landscape upgrades, contributing to improved facility quality and safety.
- Supported project scope development, conducted proposal reviews, scheduled walkthroughs, and executed work orders, facilitating timely project delivery.
- Maintained documentation for facility work logs, vendor compliance, and contractor insurance, supporting audits and inspections.
- Responded to urgent facility concerns with on-site assessments and escalated action plans to minimize disruption.
Property Administrator
Cushman & Wakefield
Santa Ana, CA
10.2023 - 10.2024
- Negotiated vendor contracts for 3 Hutton Class A commercial high-rise, achieving 20% reduction in operating costs.
- Executed over 75 tenant punch walks, resulting in 15% increase in lease renewal rates.
- Coordinated maintenance requests, improving communication between tenants and vendors.
- Organized property inspections to evaluate conditions and uncover maintenance needs.
- Tracked expenses and managed invoices, facilitating accurate budget preparation.
- Developed strong tenant relationships by addressing inquiries promptly and professionally.
- Implemented compliance tracking systems, reducing response times by 30% and increasing owner satisfaction by 25%.
Property Administrator
West Coast University
Irvine, CA
10.2012 - 10.2023
- Coordinated vendor payments and administered contracts for 12 buildings, ensuring timely and accurate transactions.
- Oversaw work orders and scheduled maintenance to ensure seamless building operations.
- Managed tenant and vendor insurance requirements efficiently.
- Maintained executed lease documents in proper files for each tenant.
- Executed expense reconciliations and generated monthly operating statements accurately.
- Processed bills according to established procedures, ensuring timely payments and approvals.
- Enhanced data management and visibility accuracy through strategic improvements, contributing to operational efficiency.
- Streamlined organization of customer, property, and vendor files for improved accessibility and management.
Business Operations Manager
Internet Local Listings
Santa Ana, CA
06.2008 - 09.2012
- Launched first-party collections department, recovering $160K in overdue accounts within first year.
- Developed service agreements and streamlined onboarding processes, cutting setup time by 40% and enhancing new hire integration.
- Led recovery of $55K+ in monthly failed payments, enhancing overall company cash flow.
- Created internal policies, training manuals, and compliance documentation.
- Presented executive-level reporting with a 75% recovery forecast within 6 months.
Logistics Specialist
United States Navy
Sardinia, Italy
06.1996 - 06.2004
- Managed inventory systems to reduce supply shortages by 30% and maintain operational readiness.
- Streamlined logistics communication between departments, enhancing mission effectiveness.
- Maintained classified data handling protocols, ensuring compliance with security standards.
Education
Some College (No Degree) -
University of Phoenix
Costa Mesa, CASkills
- Cloud-based file management
- Building systems and services
- Rental pricing strategies
- Terms explanation and enforcement
- 10-key proficiency
- Vendor relationship management
- CRM software
- Insurance eligibility verifications
- Yardi
- Accounts payable
- Data analysis
- Risk management
- Customer relationship management
- Customer and client relations
- Contract agreement preparation
- Office supplies and inventory
- Front desk operations
- Bank deposits
- PC proficiency
- Microsoft Office
- Customer service
- Nexus
Timeline
Facilities Administrator
Howard CDM
05.2025 - 07.2025
Property Administrator
Cushman & Wakefield
10.2023 - 10.2024
Property Administrator
West Coast University
10.2012 - 10.2023
Business Operations Manager
Internet Local Listings
06.2008 - 09.2012
Logistics Specialist
United States Navy
06.1996 - 06.2004
Some College (No Degree) -
University of Phoenix