Summary
Overview
Work History
Education
Skills
Timeline
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Ciara Smith

Ann Arbor,MI

Summary

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

10
10
years of professional experience

Work History

Supervisor

Pioneer High School
06.2022 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Developed and implemented customer service policies to enhance satisfaction.
  • Solicited customer feedback to identify and improve on areas of weakness.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Cannabis Grower

Semone Smith
03.2020 - Current
  • Maintained tidy, clean and well-organized greenhouse for optimal productivity and professionalism.
  • Performed repairs and preventive maintenance on equipment and property.
  • Coordinated inventories of seeds, chemicals, plant nutrients and tools to achieve business targets.
  • Used skills to grow new plants from seeds, clippings, bulbs and clone-cubes.
  • Enforced strong safety and environmental protections to support habitats while preventing harm to employees or consumers.
  • Oversaw cultivation and harvesting of over [Number] pounds in [Type] crops each year.
  • Optimized growth and development at every stage and moved finished plants to sales displays for customer viewing.
  • Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
  • Placed supply orders, restocked supplies and merchandised products for purchase by customers.
  • Collected and reported on metrics related to stock growth, production actions and environmental assessments to facilitate effective decision making.
  • Consulted with horticultural experts to assess operational strengths and weaknesses and plan enhancements to meet changing demands.
  • Set and improved standard operating procedures to oversee stock management, pond maintenance and feeding schedules.
  • Recorded numbers and types of fish or shellfish reared, harvested and shipped.
  • Maintained ranch records and documentation.
  • Hired new ranch hands and livestock handlers seasonally.
  • Managed operational records, administrative needs and marketing plans to promote business and strengthen revenue streams.

Lead Cook

Toyota Motor North America
09.2018 - 03.2020
  • Supervised line cooks to monitor food safety and order accuracy.
  • Delegated jobs within kitchen depending on restaurant traffic and employee skill.
  • Taught kitchen staff safety protocols and restaurant standards.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
  • Managed relationships with approximately [Number] vendors to negotiate prices of ingredients and equipment, resulting in [Number]% savings.

Customer Service Representative

Buschs Fresh Food Market
05.2013 - 08.2018
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Education

GED -

Pioneer High School
Ann Arbor, MI
06.2012

Skills

  • Residential Construction
  • Player Engagement
  • Corrective Actions
  • Google Calendar
  • School Administration
  • Resolving Complaints
  • Equity in Education
  • Safe Work Methods
  • Inspect Material
  • Project Coordination
  • Staff Training
  • Public Relations
  • Shrinkage Prevention
  • School Community Relations
  • Coffee Machinery
  • Team Assignments
  • Educational Leadership
  • Supervising Employees
  • Inventory Oversight
  • Community Partnerships
  • Performance Improvement
  • Complex Problem-Solving
  • Leadership and Vision

Timeline

Supervisor

Pioneer High School
06.2022 - Current

Cannabis Grower

Semone Smith
03.2020 - Current

Lead Cook

Toyota Motor North America
09.2018 - 03.2020

Customer Service Representative

Buschs Fresh Food Market
05.2013 - 08.2018

GED -

Pioneer High School

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Ciara Smith