Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ciara Tobin

Jensen Beach,FL

Summary

Organized and motivated employee that has specialties in time management, customer relations, budget management, planning, and scheduling; eager to apply organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

8
8
years of professional experience

Work History

Store Manager

Starbucks
Stuart, FL
05.2024 - Current
  • Managed a team of 20+ baristas, promoting an environment of productivity and growth, resulting in a 15% increase in staff retention.
  • Prepared monthly reports on sales figures, expenses, profits. Surpassed sales targets by 18% year over year.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Assessed daily operations and adjusted scheduling to maximize productivity.
  • Created weekly work schedules for store personnel.
  • Enforced company policies fairly, while maintaining an open-door policy for staff concerns.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Shift Supervisor

Starbucks
Stuart, FL
11.2020 - 05.2024
  • Identified needs of customers promptly and efficiently, and addressed any issues that arose during the shift in a proactive manner.
  • Planned and managed resources to consistently meet production, quality, and cost goals.
  • Delegated tasks to employees based on their strengths and skill sets, and monitored activities and task completion.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits. As well as maintaining accurate records of daily transactions and deposits.
  • Mentored and coached staff by giving employees suggestions and feedback to improve job performance.

Cashier/Office Administrative Assistant

Christmas Tree Shops
Riverhead, NY
11.2017 - 05.2019
  • Answered customer inquiries regarding store policies and procedures.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Performed other duties as assigned by management.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Coordinated onboarding information for new employees, along with organizing files of employee records.

Education

Psychology

Arizona State University
Tempe, AZ
05-2026

Psychology

Brooklyn College of The City University of New York
Brooklyn, NY

Skills

  • Customer-Oriented
  • Payroll management
  • Store Operations Oversight
  • Strategic Planning
  • Proficient with the Microsoft Suite
  • Attention to Detail

Timeline

Store Manager

Starbucks
05.2024 - Current

Shift Supervisor

Starbucks
11.2020 - 05.2024

Cashier/Office Administrative Assistant

Christmas Tree Shops
11.2017 - 05.2019

Psychology

Arizona State University

Psychology

Brooklyn College of The City University of New York

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