Ciara Vanslyke
Seattle,WA
Summary
Proactive and detail-oriented professional with experience at South Seattle Veterinary Hospital, excelling in pharmacology knowledge and problem-solving. Streamlined medication administration and front desk operations, enhancing patient care and team productivity. Demonstrated expertise in HIPAA compliance and pharmaceutical orders, alongside a commitment to maintaining confidentiality and fostering positive client relationships. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medication Aide
South Seattle Veterinary Hospital
02.2023 - Current
- Supported nursing staff by monitoring patients for side effects or adverse reactions to medications.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Educated patients and families on proper medication usage, side effects, and potential drug interactions.
- Streamlined medication administration processes, ensuring timely delivery of required treatments.
Receptionist
South Seattle Veterinary Hospital
02.2023 - Current
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Organized, maintained and updated information in computer databases.
- Answered central telephone system and directed calls accordingly.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Managed multiple tasks and met time-sensitive deadlines.
- Responded to inquiries from callers seeking information.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Assisted with onboarding new clients and securing paperwork completion.
- Handled assignments independently with good judgement and critical thinking skills.
- Resolved customer problems and complaints.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Maintained confidentiality of information regarding clients and company.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
No Degree - Biological Sciences
Central Washington University
Ellensburg, WAHigh School Diploma -
Walla Walla High School
Walla Walla06-2017
Skills
- Problem-Solving
- Emergency Care
- Pharmacology knowledge
- Pharmaceutical Orders
- HIPAA Compliance
- Adverse Reaction Identification
- Prescription Verification
- Documentation accuracy
Certification
- [Veterinary Medication Clerk] [Washington State Department of Health] [2024, May]
Timeline
Medication Aide
South Seattle Veterinary Hospital
02.2023 - Current
Receptionist
South Seattle Veterinary Hospital
02.2023 - Current
- [Veterinary Medication Clerk] [Washington State Department of Health] [2024, May]
No Degree - Biological Sciences
Central Washington University
High School Diploma -
Walla Walla High School
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