Professional Summary
Overview
Work History
Education
Skills
Timeline

Ciara Vaziri

Figo Pet Insurance
Lake Mary,FL
3
years of professional experience

Results-driven customer support specialist with more than 3 years of experience in fast-paced, phone-based environments. Strong skills in needs assessment, problem-solving, and CRM documentation. Committed to providing outstanding customer experiences through clear communication and attention to detail.

Work History

Sales Agent

6 Months
Figo Pet Insurance | 02.2026 - Current
  • Identified issues, analyzed information, and provided solutions to problems.
  • Developed knowledge of product features, benefits, and competitive advantages for effective selling.
  • Drove sales initiatives through exceptional customer engagement and product knowledge.
  • Conducted in-depth policy reviews to ensure compliance with industry regulations and standards.

Licensed Health Insurance Agent

4 Months
Quote Manage | 09.2025 - 01.2026
  • Educated clients on health insurance options and benefits, facilitating informed decision-making.
  • Guided clients through claims processes, improving customer satisfaction and experience.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Licensed Health Insurance Agent

2 Years 1 Month
United Healthcare | 07.2023 - 08.2025
  • Devised customized insurance solutions to meet specific client needs.
  • Evaluated risk factors to recommend optimal coverage levels for clients.
  • Instituted a database for customer information, boosting record accuracy.
  • Created individualized proposals for clients to include coverage options, premiums and enrollment guidelines.

Education

Associates of Arts

Seminole State College | Sanford | 07.2024

Diploma

University High School | Orange City | 05.2016

Bachelor of Science

University of Central Florida | Orlando, FL | 12.2026

Skills

Time management
Task coordination
Consultative sales
Sales strategies
Client engagement
Stress management
Technical assistance

Timeline

Sales Agent

Figo Pet Insurance
02.2026 - CurrentRead More

Licensed Health Insurance Agent

Quote Manage
09.2025 - 01.2026Read More

Licensed Health Insurance Agent

United Healthcare
07.2023 - 08.2025Read More

University High School

Diploma
Read More

Seminole State College

Associates of Arts
Read More

University of Central Florida

Bachelor of Science
Read More
Ciara Vaziri