Ciara White McJimpson
Beloit,WI
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
10
10
years of professional experience
Work History
Patient Care Manager
In Home Medical Group
09.2022 - Current
- Ensured precise documentation of patient interactions in electronic medical records systems.
- Coordinated with doctors and healthcare experts to design tailored treatment approaches.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
- Coordinated with medical staff to uphold patient care standards.
- Built and preserved relationships with clients, families, and community partners to coordinate services.
Maintenance Case Coordinator
American Homes for Rent
02.2020 - 08.2022
- Manages resident inquiries via phone and online for maintenance issues.
- Managed maintenance requests within company systems.
- Accurately diagnose and troubleshoot maintenance repairs to determine appropriate solutions
- Prioritizes accurate handling of maintenance issues.
- Acted as an advocate for clients when necessary, ensuring their needs were met and their voices heard throughout the case management process.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all maintenance requests were met within agreed timeframes.
Accounting Assistant
Walter E. Nelson
03.2017 - 12.2019
- Supported accountants with administrative tasks.
- Communicated with customers regarding invoices.
- Processed various forms of customer payments efficiently.
- Prepare monthly financial reports. Reconcile daily checks, and credit card entries
- Developed and sustained financial documents such as bills, accounts payable, and receivable.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
Administrative Assistant
Republic Parking Northwest
02.2015 - 02.2017
- Provide exceptional, and professional customer service to customers
- Developed cash management, to ensure accurate and timely payment processing
- Process all cash, and credit card transactions
- Daily receipt, reconciliation, and auditing
- Income reporting for management staff, and CEO
- Maintain monthly parking records, and bill processing
- Accounts payable, and collection enforcement
- New hire preparation, and training
Education
GED -
Kent Phoenix Academy
Kent, WANo Degree - Nursing
Black Hawk Technical College
Janesville, WI12-2026
Skills
- Customer assistance
- Care coordination
- Data entry
- Computer skills
- Office administration
- Attention to detail
- Payment processing
- Scheduling
- Invoicing and billing
Timeline
Patient Care Manager
In Home Medical Group
09.2022 - Current
Maintenance Case Coordinator
American Homes for Rent
02.2020 - 08.2022
Accounting Assistant
Walter E. Nelson
03.2017 - 12.2019
Administrative Assistant
Republic Parking Northwest
02.2015 - 02.2017
GED -
Kent Phoenix Academy
No Degree - Nursing
Black Hawk Technical College
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